Kendra Mackey
South Beloit
Summary
Highly goal driven, motivated, and competitive with a hunter mentality. Professionally assertive, agile, resilient and very empathetic. Skilled at collaborating, learning and understanding market dynamics, on behalf of the physician/account, to align with their goals via a consultative and clinical sales approach. Multi-award winner with consistency in the top 9-15% of the company. Experienced in multiple launches, Rare Disease, DME, Cardiology, Electrophysiology, Psychiatry, Neurology, Endocrinology, Pulmonology, Antimicrobial, Respiratory, Immunology, Nephrology, ENT, Allergy, Primary Care, Pediatrics, Pharmacy, Revenue Cycle/Reimbursement teams, Buy and Bill and Account Selling with IDN’s. Have collaborated with Administration and IT teams to assist in building order sets in EHR (EPIC/Cerner/NextGen). Helped develop and build policy's, protocols and pathways to align with the business needs. Experienced with Salesforce, CRM, Concur, Excel, and Veeva.
Overview
30
30
years of professional experience
Work History
Executive Territory Account Specialist – Cardiovascular & Renal Division
Novartis Pharmaceuticals Corporation
09.2023 - 08.2025
- Represented, partnered, collaborated and grew the Cardiovascular and Renal team business within hospitals, clinics, and accounts/IDN's.
- Finished in the top 20% in 2024, and the top 25% in Spring 2025.
- Assisted in building pathways and protocols with Informatics and IT teams, as well as management/clinic teams.
- Experienced with Buy and Bill within the SubQ Injectable space.
- Represented Heart Failure, Rare Disease and LDL lowering in patients with cardiovascular and renal disease.
- Call points included Heart Failure Specialists, Cardiology, Electrophysiology, Endocrinology, Nephrology, Primary Care, Cardiology Clinics, Cardiac Cath Labs, Echo Labs, EP Labs, Surgery, Infusion Centers, and Specialty Pharmacy.
- Territory included Chicago North, Northern Illinois (Rockford), Southern Wisconsin and Eastern Iowa.
- Our team and territory were eliminated (450 total) due to a company restructure.
Senior Medical Device Territory Manager and Trainer
ZOLL Cardiac Management Solutions
06.2013 - 09.2023
- Successfully launched 3 new diagnostic devices and generated over 2 million in sales revenue annually.
- Grew 4 (DME) devices solo and was a Model of Excellence Award Winner in fiscal year 2021.
- Won President’s Club trip award in 2020 with a top 9% ranking.
- Consistently ranked in the top 15-20% for 2018 and 2017.
- On call 14 hours per day and 7 days per week.
- Sold, advocated, educated, trained, supported and developed device utilization, pathways and protocols for specific patients who met criteria.
- Represented Heart Failure, Rare Disease, Sleep Apnea, Diagnostics, and Monitoring Systems.
- Collaborated with IDN's, Primary Care Offices, Operating Rooms, Cath Labs, Hybrid OR, EP Labs, Emergency Departments, Cardiology Clinics, Intensive Care Units, Telemetry Units, Cardiac Rehab Departments, EKG/ECHO Departments, Skilled Rehab/Nursing Facilities and Nursing Homes.
- Call points included Electrophysiology, Heart Failure Specialists, Interventional Cardiology, General Cardiology, Cardiovascular Surgery, Thoracic and Vascular Surgery, General Surgery, Internal Medicine, and Hospitalists.
- Territory included Chicago North Suburbs, Northern Illinois and Southern Wisconsin.
Specialty Sales Representative
Abbott / AbbVie Pharmaceuticals
06.2004 - 06.2013
- Ranked in the top 10% of the Nation ending year 2013.
- Won incentive cash award payout in June 2013.
- Was consistent with a top 15% rank for year ending 2012 and won the District and Regional Business Ownership Pillar Award.
- Certified by the National Lipid Association for the Basic Certification in Clinical Lipidology (BCCL) in October 2012.
- Ranked in the top 17% for year ending 2010.
- Launched new products in disease states including Rare Disease, Lipid Lowering, Cardiovascular Disease, Diabetes, Heart Failure, Blood Pressure, Thyroid Disease, Low Testosterone, and Antibiotics.
- Target Audience included ENT, Allergy, Pulmonology, Primary Care, Cardiology, Electrophysiology, Endocrinology, Infectious Disease, Nephrology, Immunology, Pediatrics, Immediate/Emergency Care, Pharmacy, Diabetic Educators, and the account sell.
- Territory included Chicago North, Northern Illinois (Rockford) and Southern Wisconsin.
Territory Sales Representative
Forest Pharmaceuticals
05.2001 - 05.2004
- Awarded 2003 Performance Champion for being nationally ranked in the top 10 for year ending 2003.
- Successfully launched three medications for disease states including CNS, Brain disease, Neurological Disease, Alzheimer's Disease, Pulmonary Disease/ Asthma, High blood pressure, Diabetes and Cardiovascular Disease.
- Collaborated with Cardiology, Psychiatry, Allergy, Pulmonology, Women's Health, Neurology, Rheumatology, Pediatrics, Primary Care, Pharmacy, and the total account sell.
- Territory included Northern Illinois and Southern Wisconsin.
Professional Advertising Sales Representative
WQRF Fox 39 TV/WGFB 103 FM/WMJB 105.9 FM Radio
08.1995 - 03.2001
- With a phone book and a smile, developed my hunter mentality with business to business cold calling and new business development for local and agency businesses.
- Sold at 100% commission and won multiple awards and paid trips.
- Wrote, developed and produced air time radio/television commercials to meet the businesses needs.
- Helped develop jingles for multiple local and agency accounts.
- Negotiated new annual contracts and up sold active contracts with the key stake holders.
- Sponsored many concerts and celebrity events.
- Conducted multiple live remote broadcasts and was well known in the business community.
- Accounts included Hospital HR Teams, Recruitment sites, large agency accounts and local businesses.
- Area of sales included Northern Illinois and Southern Wisconsin.
Education
BCCL – Basic Competency in Clinical Lipidology -
National Lipid Association
B.S. - Business/ Marketing
Edgewood College & University of Madison
Madison, WisconsinVolunteer Experience
- Animal Rescue, Trap, Neuter, and Release (TNR)
- Treasurer of the South Beloit Historical Society
- Local Charity and Food Banks
- Girl Scouts “Den Mom” for several years
References
Available upon request. LOR’s from prior Manager’s – on LinkedIn profile page.
Timeline
Executive Territory Account Specialist – Cardiovascular & Renal Division
Novartis Pharmaceuticals Corporation
09.2023 - 08.2025
Senior Medical Device Territory Manager and Trainer
ZOLL Cardiac Management Solutions
06.2013 - 09.2023
Specialty Sales Representative
Abbott / AbbVie Pharmaceuticals
06.2004 - 06.2013
Territory Sales Representative
Forest Pharmaceuticals
05.2001 - 05.2004
Professional Advertising Sales Representative
WQRF Fox 39 TV/WGFB 103 FM/WMJB 105.9 FM Radio
08.1995 - 03.2001
BCCL – Basic Competency in Clinical Lipidology -
National Lipid Association
B.S. - Business/ Marketing
Edgewood College & University of Madison