Kendra Karlix
Washington
Summary
Dynamic nurse leader with extensive experience driving clinical excellence and regulatory readiness. Demonstrated success in leading quality improvement initiatives that enhance patient safety and operational performance, including the development of a fall prevention program for virtual care. Proven ability to translate safety data into impactful strategies that elevate care standards.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Manager, Quality & Safety
OSF OnCall
11.2021 - Current
- Provide entity-wide strategic and operational leadership for quality, patient safety, regulatory readiness, and clinical excellence.
- Directed the Quality & Safety team, hiring and mentoring staff to enhance performance.
- Lead the Quality Assessment and Performance Improvement (QAPI) framework aligned with organizational priorities.
- Led development of the OSF OnCall fall prevention program to proactively reduce patient harm in the virtual care environment.
- Led Workplace Violence Prevention initiatives, monitoring data trends and implementing effective prevention strategies across entity.
- Partner with executive and clinical leaders to translate safety and quality data into system improvements.
- Advanced safety event reporting culture and strengthened regulatory preparedness.
- Local Process Owner for Clinical Supply Chain, improving reliability and alignment of clinical resources and workflows.
Quality Safety Regulatory Specialist
OSF OnCall
03.2021 - 11.2021
- Coordinated monitoring of quality and safety metrics, enhancing compliance and performance across the entity.
- Collaborated with leadership, medical staff, CDI, and informatics to ensure accurate data reporting and informed decision-making.
- Supported initiatives aligned with regulatory and clinical agenda priorities, contributing to improved patient safety and quality standards.
Quality Safety Coordinator
Saint Francis Medical Center
09.2018 - 03.2021
- Led root cause analyses, FMEAs, and just culture reviews, enhancing understanding and prevention of serious safety events.
- Facilitated interdisciplinary event management teams, fostering accountability and shared learning across departments.
- Supported hospital-wide quality improvement initiatives, contributing to enhanced patient safety outcomes.
Staff Nurse – Med/Surg & Emergency
UnityPoint Methodist & Saint Francis Medical Center
01.2013 - 12.2018
- Provided patient-centered care in emergent and acute settings, applying critical thinking and effective coordination to address immediate health needs.
- Provided direct patient care in diverse medical settings.
- Administered medications and monitored patient vital signs.
- Collaborated with healthcare team to create treatment plans.
Charge Nurse – Neuro/Surgical/Trauma
Saint Francis Medical Center
07.2016 - 09.2018
- Supervised high-acuity units, managed staffing to enhance patient safety, and facilitated frontline service recovery.
- Supervised nursing staff to ensure high-quality patient care.
- Coordinated patient admissions and discharges effectively.
- Managed medication administration and compliance with protocols.
Education
MSN - Nurse Executive
Walden University
01-2022
BSN - Nursing
Methodist College
01-2012
Skills
- Clinical quality strategy and QAPI
- Patient safety program leadership
- Root cause analysis (RCA)
- Accreditation compliance assessment (ACA)
- Failure mode and effects analysis (FMEA)
- Event learning systems
- Regulatory and accreditation readiness
- Safety culture and high reliability
- Policy, procedure, and governance oversight
- Workplace violence prevention leadership
- Clinical supply chain ownership
- Interdisciplinary team leadership
- Performance data translation and reporting
- Emergency management
- Clinical operations collaboration
- Quality management practices
- Team leadership skills
- Policy writing
Certification
- Certified Professional in Patient Safety (CPPS), 2024
- Registered Nurse – Illinois
Awards
- Nursing Excellence Award – Transformational Leader, 2019
- IC2it Certified
- RIM Training Completed
Core Leadership Expertise
- Clinical Quality Strategy & QAPI
- Patient Safety Program Leadership
- RCA, ACA, FMEA, Event Learning Systems
- Regulatory & Accreditation Readiness
- CMS/Core Measures/eCQM Performance
- Safety Culture & High Reliability
- Policy, Procedure & Governance Oversight
- Workplace Violence Prevention Program Leadership
- Clinical Supply Chain Process Ownership
- Interdisciplinary Team Leadership
- Performance Data Translation & Reporting
- Emergency Management
- Clinical Operations Partnership
Timeline
Manager, Quality & Safety
OSF OnCall
11.2021 - Current
Quality Safety Regulatory Specialist
OSF OnCall
03.2021 - 11.2021
Quality Safety Coordinator
Saint Francis Medical Center
09.2018 - 03.2021
Charge Nurse – Neuro/Surgical/Trauma
Saint Francis Medical Center
07.2016 - 09.2018
Staff Nurse – Med/Surg & Emergency
UnityPoint Methodist & Saint Francis Medical Center
01.2013 - 12.2018
MSN - Nurse Executive
Walden University
BSN - Nursing
Methodist College