Kendi Young
Calumet City
Summary
Dynamic professional with experience in managing business accounts and cultivating strong client relationships. Proven ability to employ strategic planning to drive revenue growth and enhance overall business performance. Consistent track record of utilizing exceptional communication and negotiation skills to exceed client expectations, ensuring long-term satisfaction and loyalty. Committed to delivering results that align with organizational goals while fostering a collaborative environment.
Overview
6
6
years of professional experience
Work History
Business Account Executive
AT&T Mobility
Chicago, IL
01.2026 - Current
- Cultivated relationships with key business accounts to drive sales growth and customer loyalty.
- Analyzed account performance to identify opportunities for upselling and cross-selling services.
- Developed and executed strategic sales plans to meet and exceed revenue targets.
- Leveraged CRM to collect, organize, and manage sales data and customer information.
Licensed Insurance Agent
Primerica
South Holland, IL
02.2020 - 10.2025
- Delivered financial literacy education to clients.
- Assessed financial needs and recommended tailored insurance solutions.
- Maintained ongoing client relationships and provided follow-up support.
Material Handler
Mars
Mattoon, IL
03.2025 - 07.2025
- Monitored product flow and packaging to ensure accuracy and quality.
- Load and unloaded materials or products onto conveyor lines.
- Performed visual inspections to identify defective products or packaging.
- Maintained clean and organized work areas to comply with safety and 5S standards.
Package Handler
FedEx
Chicago, IL
05.2020 - 07.2020
- Operated material handling equipment to ensure efficient package movement and sorting.
- Assisted in training new team members on safety protocols and operational procedures.
- Monitored package flow, identifying issues to minimize delays and enhance productivity.
- Implemented process improvements that streamlined workflows and reduced handling times.
Education
Master of Business Administration (MBA) -
Eastern Illinois University
Charleston, IL05-2025
Bachelor of Science - Business, Management
Eastern Illinois University
Charleston, IL05-2024
Skills
- Strategic planning
- CRM proficiency
- Client acquisition
- Strategic account development
- Data-driven decision making
- Conflict resolution
Timeline
Business Account Executive
AT&T Mobility
01.2026 - Current
Material Handler
Mars
03.2025 - 07.2025
Package Handler
FedEx
05.2020 - 07.2020
Licensed Insurance Agent
Primerica
02.2020 - 10.2025
Bachelor of Science - Business, Management
Eastern Illinois University
Master of Business Administration (MBA) -
Eastern Illinois University