Kemetra Alexander
Lebanon
Summary
Professional Community Living Manager with solid expertise in managing residential programs and enhancing community engagement. Skilled in team leadership, conflict resolution, and resource allocation, ensuring supportive environment while meeting organizational goals. Known for adaptability and fostering collaboration, driving meaningful results through strategic planning and effective communication.
Dedicated candidate eager to leverage knowledge in social services and program development. Skilled in running social services initiatives and developing policies and procedures. Collaborative and committed to addressing social issues to improve quality of life in marginalized communities.
Overview
7
7
years of professional experience
Work History
Community Living Manager
Easter Seals Midwest
11.2017 - 03.2025
- Improved resident satisfaction by implementing person-centered care plans and promoting community engagement.
- Addressed concerns or issues raised by residents or their families promptly, demonstrating commitment to excellent customer service.
- Increased overall program effectiveness by staying current on industry trends and incorporating best practices into daily operations.
- Maintained professional relationship with guardians and family members to enhance supportive community culture.
- Streamlined documentation processes, increasing efficiency in record-keeping and reporting requirements.
- Ensured accurate tracking of progress towards individual goals through detailed data collection methods.
- Implemented safety protocols and conducted regular inspections to maintain a secure environment for both residents and staff.
- Achieved higher levels of independence for residents by devising personalized skill-building programs based on their unique strengths.
- Collaborated with local resources such as schools, businesses, and volunteer organizations to create meaningful opportunities for residents.
- Assessed resident needs regularly by conducting thorough evaluations in collaboration with interdisciplinary teams.
- Maintained compliance with state licensing regulations through diligent adherence to established guidelines and ongoing training efforts.
- Oversaw budget management for the program, ensuring responsible allocation of funds while maintaining high-quality services.
- Coordinated with healthcare providers to implement individualized health plans, ensuring optimal wellness for residents.
- Served as an advocate for individuals with disabilities within the larger community, promoting inclusion and accessibility initiatives.
- Enhanced communication among team members through regular staff meetings, resulting in smoother daily operations.
- Spearheaded the development of new policies and procedures to address emerging needs within the community living environment, resulting in an adaptable and responsive management approach.
- Offered 24-hour on-call support to community living supervisor.
- Trained new employees on company policies, procedures, and best practices, fostering a competent workforce.
- Managed staff schedules to ensure consistent coverage and quality support for residents in a community living setting.
- Organized social activities within the community to promote resident interaction and enrich their quality of life.
- Developed and maintained strong relationships with residents'' families and guardians to provide comprehensive care and support.
- Completed monthly audit of household spending and other client funds.
- Conducted regular performance evaluations of staff members, providing feedback for professional growth and development.
- Provided leadership, guidance and support to staff members.
- Participated in community events to promote services and engage with public.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Monitored program performance and outcomes for successful delivery of services.
- Developed and implemented training programs for staff.
- Established and maintained relationships with key stakeholders.
Community Living Director
Easter Seals Midwest
07.2022 - 11.2024
- Increased overall program effectiveness by staying current on industry trends and incorporating best practices into daily operations.
- Improved resident satisfaction by implementing person-centered care plans and promoting community engagement.
- Offered 24-hour on-call support to community living supervisor.
- Developed and maintained strong relationships with residents'' families and guardians to provide comprehensive care and support.
- Trained new employees on company policies, procedures, and best practices, fostering a competent workforce.
- Implemented safety protocols and conducted regular inspections to maintain a secure environment for both residents and staff.
- Conducted regular performance evaluations of staff members, providing feedback for professional growth and development.
- Assessed resident needs regularly by conducting thorough evaluations in collaboration with interdisciplinary teams.
- Maintained professional relationship with guardians and family members to enhance supportive community culture.
- Ensured accurate tracking of progress towards individual goals through detailed data collection methods.
- Achieved higher levels of independence for residents by devising personalized skill-building programs based on their unique strengths.
- Oversaw budget management for the program, ensuring responsible allocation of funds while maintaining high-quality services.
- Streamlined documentation processes, increasing efficiency in record-keeping and reporting requirements.
- Collaborated with local resources such as schools, businesses, and volunteer organizations to create meaningful opportunities for residents.
- Spearheaded the development of new policies and procedures to address emerging needs within the community living environment, resulting in an adaptable and responsive management approach.
- Managed staff schedules to ensure consistent coverage and quality support for residents in a community living setting.
- Addressed concerns or issues raised by residents or their families promptly, demonstrating commitment to excellent customer service.
- Maintained compliance with state licensing regulations through diligent adherence to established guidelines and ongoing training efforts.
- Enhanced communication among team members through regular staff meetings, resulting in smoother daily operations.
- Organized social activities within the community to promote resident interaction and enrich their quality of life.
- Coordinated with healthcare providers to implement individualized health plans, ensuring optimal wellness for residents.
- Served as an advocate for individuals with disabilities within the larger community, promoting inclusion and accessibility initiatives.
- Completed monthly audit of household spending and other client funds.
- Provided leadership, guidance and support to staff members.
- Participated in community events to promote services and engage with public.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Monitored program performance and outcomes for successful delivery of services.
- Partnered with local organizations to expand access to social and community services.
- Collaborated with community members to develop and implement service initiatives.
- Assessed community needs and identified resources for social and community service programs.
- Developed and implemented training programs for staff.
- Established and maintained relationships with key stakeholders.
- Researched best practices and developed strategies to improve program outcomes.
- Coordinated with community stakeholders for successful implementation of social and community service initiatives.
- Advocated for social and community service programs to increase awareness and funding.
- Analyzed trends and data to inform decision-making and program development.
- Conducted outreach activities to engage local stakeholders in programs.
- Created and managed budgets, efficiently allocating resources for social and community service projects.
- Implemented strategies to increase public awareness of social and community service programs.
- Managed volunteer programs focused on providing community services to underserved populations.
- Utilized grant writing skills to secure additional program funding.
- Spearheaded fundraising efforts to support social and community service initiatives.
Education
Associate of Applied Science - Nursing
Lutheran School of Nursing
St Louis, MOHigh School Diploma -
Belleville Township High School West
Belleville, IL05-2005
Skills
- Collaborative approach
- Client assessment
- Positive reinforcement
- Client advocacy
- Household management
- Recreational activities
- Disability awareness
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Multitasking Abilities
- Reliability
- Excellent communication
- Organizational skills
- Team collaboration
- Adaptability and flexibility
- Decision-making
- Public relations
- Stakeholder engagement
- Self motivation
- Conflict resolution
- Professionalism
- Strategic planning
Timeline
Community Living Director
Easter Seals Midwest
07.2022 - 11.2024
Community Living Manager
Easter Seals Midwest
11.2017 - 03.2025
Associate of Applied Science - Nursing
Lutheran School of Nursing
High School Diploma -
Belleville Township High School West
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