Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Kelvin Turner

Maywood

Summary

Accomplished Store Manager with a proven track record at GameStop, enhancing customer satisfaction and streamlining store operations. Skilled in inventory management and team leadership, I excel in problem-solving and multitasking, significantly improving store efficiency and customer relations.

Overview

11
11
years of professional experience

Work History

Store Manager

GameStop
10.2013 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Improved customer satisfaction through staff training in customer service and product knowledge.

Delivery Driver

Amazon
10.2021 - 02.2024
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Education

No Degree - Business

Northeastern Illinois University
Chicago, IL
09-2008

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization
  • Store operations
  • Team leadership
  • Inventory management

Interests

  • I enjoy helping others and giving back to the community
  • DIY and Home Improvement
  • Tech enthusiast, passionate about exploring the latest advancements and innovations
  • Coding and Programming

Timeline

Delivery Driver

Amazon
10.2021 - 02.2024

Store Manager

GameStop
10.2013 - Current

No Degree - Business

Northeastern Illinois University

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Kelvin Turner