Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kelsey Sumner

Saint Charles,IL

Summary

Knowledgeable with a solid background in retail operations and customer service, consistently ensuring accurate transactions and positive customer interactions. Proven ability for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with a focus on achieving results. Also experienced with animal handling and care, ensuring the well-being and health of animals in a kennel setting. Utilizes knowledge of breed-specific needs and behavioral cues to provide appropriate care and training. Track record of maintaining clean and organized kennels, ensuring safe and comfortable environment for all animals.

Overview

4
4
years of professional experience

Work History

Kennel Technician

The Gold Leash Pet Hotel & Daycare
07.2024 - Current
  • Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
  • Maintained clean and sanitary living conditions for animals, reducing stress and promoting overall wellbeing.
  • Enhanced animal socialization skills through daily interaction and playtime activities.
  • Implemented efficient feeding schedules, ensuring all animals received proper nutrition on a timely basis.
  • Provided exceptional customer service to pet owners, addressing concerns and answering questions regarding the care of their pets.
  • Trained new staff on kennel maintenance, animal care and feeding protocols.

Cashier

Portillos
08.2021 - 07.2024
  • Greeted customers entering the store and responded promptly to customer needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with returns, refunds, and resolving transaction issues.
  • Worked flexible schedules and extra shifts
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.

Education

No Degree - Clincal Lab Technician

Elgin Community College
Elgin, IL
05-2027

High School Diploma -

Saint Charles North Highschool
Saint Charles, IL
05-2021

Skills

  • Sanitation protocols
  • Patience
  • Critical thinking
  • Care monitoring
  • Attention to detail
  • Teamwork and collaboration
  • Multitasking Abilities
  • Honest and dependable

Languages

English
Native or Bilingual

Timeline

Kennel Technician

The Gold Leash Pet Hotel & Daycare
07.2024 - Current

Cashier

Portillos
08.2021 - 07.2024

No Degree - Clincal Lab Technician

Elgin Community College

High School Diploma -

Saint Charles North Highschool
Kelsey Sumner