Dynamic and reliable professional with experience in family support and property management. Proven ability to develop individualized family case plans while maintaining exceptional communication. Skilled in financial budgeting and reporting, ensuring operational excellence and fostering trust with clients and tenants alike.
Overview
8
8
years of professional experience
Work History
Nanny
Care.com
05.2025 - Current
Supervised daily activities, ensuring safety and well-being of children.
Adapted quickly to changing schedules and family dynamics, providing flexibility in care.
Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
Supported children in play activities, meals, and snacks, hygiene and socialization.
Organized and cleaned home after activities by picking up toys and straightening up play room.
Played games, worked on puzzles, and read books to young children.
Encouraged physical activity with outdoor play, sports, and fitness games for improved health and motor skills development.
Healthcare Technician
Carle Foundation Hospital
10.2024 - 02.2025
Assisted in patient monitoring and documentation to ensure compliance with care protocols.
Supported healthcare professionals in delivering quality patient care through effective communication and assistance.
Recorded vital signs accurately, contributing to comprehensive patient assessments for treatment plans.
Implemented infection control measures, ensuring adherence to hospital policies for patient safety and wellbeing.
Streamlined communication between healthcare team members, ensuring prompt attention to patient needs and concerns.
Increased patient comfort by promptly responding to call bells and addressing individual needs or concerns.
Assisted nurses and physicians in various procedures, ensuring proper protocols were followed for optimal patient outcomes.
Family Support Specialist
Addus
05.2024 - 07.2024
Supported families in accessing community resources and services for enhanced well-being.
Assisted clients with navigating complex systems to achieve goals and improve outcomes.
Facilitated communication between families and service providers, ensuring needs were met effectively.
Developed individualized support plans based on family assessments and identified needs.
Provided crisis intervention and problem-solving support during challenging situations.
Maintained detailed case notes documenting client interactions, interventions provided, progress made, and any barriers encountered during service delivery.
Improved family dynamics by offering guidance on parenting strategies, communication techniques, and conflict resolution skills.
Established trusting relationships with clients, fostering a supportive environment conducive to growth and change.
Monitored the safety and well-being of children within the household through regular check-ins and observations.
Reported child abuse in accordance with legal standards of mandatory reporters.
Transported children and parents throughout Illinois for scheduled visits.
Property Manager
M2 Property Group
05.2023 - 04.2024
Maintained accurate records of property expenses, enhancing budget management efforts.
Managed incoming and outgoing property bills.
Utilized property management software for tracking tenant payments and maintenance records.
Managed tenant relations to ensure prompt resolution of inquiries and concerns.
Coordinated maintenance requests, ensuring timely and effective property upkeep.
Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
Followed up on delinquent tenants and coordinated collection procedures.
Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
Collaborated with vendors to secure competitive pricing for maintenance services and repairs.
Managed budget effectively, ensuring all property expenses were kept within allocated funds.
Mentored staff members, providing guidance and support to enhance team capabilities and morale.
Assistant Property Manager
M2 Property Group
03.2021 - 05.2023
Assisted the Property Manager with all aspects listed above.
Supported lease administration processes, including documentation and compliance verification.
Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
Showed apartments to potential tenants and answered questions regarding community.
Maternal Child Healthcare Technician
Carle Foundation Hospital
06.2017 - 02.2021
Administered patient treatments and procedures in compliance with hospital protocols.
Collaborated with healthcare teams to optimize patient care and service delivery.
Monitored and recorded vital signs, ensuring accuracy for timely medical interventions.
Promoted a positive healing environment by actively engaging and interacting with patients during their recovery process.
Maintained strict adherence to HIPAA regulations while handling sensitive patient information with discretion and professionalism.
Intern at Architectural Preservation, University of Illinois at Urbana-ChampaignIntern at Architectural Preservation, University of Illinois at Urbana-Champaign