Kelsey Groves
Herrin
Summary
Dynamic and results-driven professional with extensive experience at Casey's General Stores Inc. Proven track record in operational efficiency and team building, enhancing inventory management and customer service. Skilled in training and mentoring staff, implementing merchandising strategies, and optimizing processes to drive sales and improve performance.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Center Store Lead
Caseys General Stores Inc
01.2024 - Current
- Supervised daily operations to ensure efficient store functionality and optimal customer service.
- Trained and mentored team members on inventory management and product placement strategies.
- Conducted regular audits of stock levels to maintain product availability and minimize waste.
- Implemented promotional displays to enhance product visibility and drive sales performance.
- Provided exceptional customer service by addressing inquiries, complaints, or requests promptly and professionally.
Logistics Team Lead
Target
11.2013 - 05.2023
- Streamlined inventory management processes, enhancing accuracy and reducing discrepancies.
- Led logistics team to optimize supply chain operations and improve delivery timelines.
- Mentored junior staff on best practices for warehouse safety and operational efficiency.
- Implemented new tracking systems to monitor shipments and enhance visibility across departments.
- Oversaw compliance with safety regulations, ensuring a secure working environment for all employees.
- Drove process optimization efforts that resulted in increased efficiency across multiple projects.
Assistant Manager
Dollar General
02.2012 - 12.2013
- Supervised daily operations, ensuring efficient inventory management and optimal stock levels.
- Developed training programs, enhancing team performance and operational effectiveness.
- Managed scheduling and labor allocation, improving staff productivity and service delivery.
- Implemented loss prevention strategies, reducing shrinkage through effective monitoring practices.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
High School Diploma -
Homeschooled
Herrin, IL05-2010
Skills
- Heavy lifting
- Operational efficiency
- Training and mentoring
- Safety processes and procedures
- Task delegation
- Merchandising strategies
- Inventory management
Team building
- Brand awareness
- Stockroom organization
- Pricing strategy
- Promotional planning
- Item and product unloading
- Effective customer service
- Planogram implementation
Certification
Food handler, hazmat, alcohol license.
Timeline
Center Store Lead
Caseys General Stores Inc
01.2024 - Current
Logistics Team Lead
Target
11.2013 - 05.2023
Assistant Manager
Dollar General
02.2012 - 12.2013
High School Diploma -
Homeschooled