Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kelsey Eilers

Beckemeyer

Summary

Dynamic office manager with a proven track record at Hubert Plumbing, excelling in customer service and office administration. Skilled in maintaining confidentiality and enhancing operational efficiency through effective organizational strategies. Adept at managing vendor relationships and financial records, ensuring accuracy and fostering positive client interactions. Strong communicator committed to delivering exceptional results.

Overview

15
15
years of professional experience

Work History

Office Manager

Hubert Plumbimg
07.2016 - 06.2025
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
  • Enhanced office operational efficiency by streamlining filing systems, resulting in easier access to critical documents.

Lead Daycare Teacher

The Tot Spot
05.2014 - 07.2016
  • Developed positive relationships with parents, resulting in increased parental involvement and support for their child''s education.
  • Implemented progress monitoring systems to track individual student growth, enabling targeted support and interventions as needed.
  • Provided a safe and nurturing environment for students, fostering a sense of belonging and promoting social-emotional development.
  • Established clear expectations for behavior and managed classroom effectively, resulting in a well-disciplined learning environment.
  • Collaborated with fellow teachers to share best practices, leading to improved teaching strategies across the daycare center.
  • Resolved staff and parent disputes through constructive problem-solving techniques.
  • Enhanced student comprehension by incorporating visual aids and hands-on activities into daily lessons.

Cashier

Motomart Convenience Stores
08.2012 - 05.2014
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Daycare Teacher

Siblings & Company
05.2010 - 08.2012
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
  • Actively encouraged children to develop their communication, problem-solving and social skills.
  • Maintained tidy environment to comply with cleanliness and sanitation standards.
  • Developed strong relationships with parents through regular communication about their child''s progress and needs.
  • Assisted in preparation of meals and snacks to provide children with proper nutrition.
  • Oversaw daily transitions between various activities such as snack time, outdoor playtime, naptime ensuring smooth operation of daily schedule.
  • Instructed children in health and personal habits, such as eating, resting, and toileting.
  • Utilized positive reinforcement strategies to encourage appropriate behaviors among students while minimizing disruptions or conflicts.
  • Gathered materials and resources to prepare for lessons and activities.
  • Engaged with children on individual basis to build positive relationships and promote learning.

Cashier

IGA Grocery Store
05.2010 - 08.2010

Education

Associates In Arts -

Kaskaskia College
Centralia, IL

High School Diploma -

Central Community High School
Breese, IL
2010

Skills

  • Customer service
  • Office management
  • Organizational skills
  • Office administration
  • Data entry
  • Customer relations
  • Clear oral/written communication
  • Billing
  • Scheduling and calendar management
  • Payroll processing
  • Bookkeeping
  • Clerical support

Timeline

Office Manager

Hubert Plumbimg
07.2016 - 06.2025

Lead Daycare Teacher

The Tot Spot
05.2014 - 07.2016

Cashier

Motomart Convenience Stores
08.2012 - 05.2014

Daycare Teacher

Siblings & Company
05.2010 - 08.2012

Cashier

IGA Grocery Store
05.2010 - 08.2010

Associates In Arts -

Kaskaskia College

High School Diploma -

Central Community High School

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Kelsey Eilers