Kelsey Byrne
Oak Forest
Summary
Professional leader with executive experience ready to drive impactful change. Proven ability to implement strategic initiatives and enhance operational performance. Valued for collaborative team leadership and adaptability to evolving business needs.
Overview
12
12
years of professional experience
Work History
Vice President of Property Management
Fulton Grace Realty
04.2019 - 01.2025
- Oversaw a department of 35 employees.
- Improved organizational efficiency by implementing streamlined processes.
- Identified growth opportunities to support strategic business objectives.
- Led cross-functional teams to achieve project milestones and deliver successful outcomes.
- Developed new revenue streams by identifying growth opportunities and forging strategic partnerships.
- Implemented performance metrics for tracking progress and driving continuous improvement.
- Guided change management initiatives to support organizational transformation.
- Fostered a culture of excellence and continuous improvement across all departments.
- Collaborated with executive leadership to define and execute strategic objectives.
- Cultivated strong relationships with key stakeholders, including customers, vendors and tenants to promote collaboration and long-term success.
Supervisor
Fulton Grace Realty
02.2017 - 04.2019
- Oversaw daily operations of specific teams within the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Managed and responded to all online reviews on platforms such as Yelp, ensuring timely, professional, and thoughtful responses to both positive and negative feedback, while maintaining the company's reputation and customer satisfaction.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Senior Property Manager
Fulton Grace Realty
05.2015 - 02.2017
- Individually managed a portfolio of 100+ residential condos
- Investigated and resolved any tenant complaints.
- Conducted regular property inspections to ensure compliance with safety regulations and company standards.
- Developed strong relationships with local vendors, ensuring timely completion of repairs at competitive prices.
- Negotiated favorable lease terms with prospective tenants, securing long-term occupancy agreements.
- Collaborated with leasing agents to develop market analysis reports, informing rent pricing decisions and adjustments.
Property Manager
Fulton Grace Realty
07.2013 - 05.2015
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
Education
Bachelor of Science - Public Relations
Saint Ambrose University
Davenport, IA05-2011
Skills
- Strategic leadership
- Team management
- Business development
- Change management
- Performance evaluation
- Organizational growth
- Operational efficiency
- Problem solving
- Decision making
- Crisis management
- Revenue generation
- Customer retention
Timeline
Vice President of Property Management
Fulton Grace Realty
04.2019 - 01.2025
Supervisor
Fulton Grace Realty
02.2017 - 04.2019
Senior Property Manager
Fulton Grace Realty
05.2015 - 02.2017
Property Manager
Fulton Grace Realty
07.2013 - 05.2015
Bachelor of Science - Public Relations
Saint Ambrose University
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