Kelly Pilolli
Chicago
Summary
Versatile, results-oriented professional. Demonstrated history of customer service excellence, business acumen and strategic planning ability. Applies collaborative approach to leadership, fostering team-oriented environment.
Overview
8
8
years of professional experience
Work History
Real Estate Broker
@properties Christies International Real Estate
2022.10 - Current
- Negotiated real estate contracts to navigate transactions between buyers and sellers.
- Enhanced appraisal accuracy by conducting thorough research and utilizing industry-leading tools.
- Completed comprehensive property inspections for accurate and reliable valuation assessments.
- Increased property sales by developing and implementing innovative marketing strategies for residential and commercial properties.
- Maintained up-to-date knowledge of local market trends, supporting more accurate valuations.
- Negotiated favorable contract terms for clients by effectively leveraging market knowledge and strong communication skills.
- Arranged for inspections and surveys of sold properties.
- Advised clients on mortgage and housing conditions to identify successful properties and promote customer satisfaction.
- Cultivated strong relationships with agents, lenders and title companies.
- Helped clients navigate transactions, complete paperwork and finalize sales or purchases.
Real Estate Broker
Coldwell Banker
2017.02 - 2022.10
- Liaised between property owners and prospective buyers to facilitate purchase and transfer of ownership.
- Advised clients on mortgage and housing conditions to identify successful properties and promote customer satisfaction.
- Obtained agreements from property owners to place properties for sale with real estate firms.
- Expanded clientele base with exceptional service delivery, resulting in numerous positive reviews and recommendations from satisfied customers.
- Compared properties possessing similar features to determine competitive market prices.
- Assisted clients in financial planning for purchase.
- Worked closely with clients to facilitate appropriate loans, inspections and credit reports.
- Negotiated real estate contracts to navigate transactions between buyers and sellers.
- Streamlined the transaction process for clients with efficient coordination of inspections, appraisals, and closing activities.
- Collaborated with mortgage brokers, attorneys, and other stakeholders to expedite processes while maintaining clear communication channels throughout each transaction.
Dental Front Office Coordinator
Clear Choice Chicago
2015.10 - 2020.03
- Streamlined dental office operations by implementing effective organizational systems for patient records and financial documentation.
- Enhanced patient satisfaction by efficiently managing appointment scheduling and confirmation processes.
- Increased overall office efficiency with diligent management of daily tasks, including answering phones, filing paperwork, and inventory management.
- Ensured smooth communication between dental professionals and patients through timely relaying of messages and concerns.
- Maintained compliance with HIPAA regulations by securely handling sensitive patient information during all aspects of administrative duties.
- Facilitated seamless collaboration among team members by organizing regular staff meetings and coordinating schedules for optimal coverage.
- Improved revenue collection rates by conducting thorough follow-up on outstanding claims, payments, and account balances.
Education
High School Diploma -
Mother Guerin
River Grove, ILReal Estate Licensing Course - Real Estate
Kale Real Estate
Chicago10.2012
Associate of Arts - General Studies
Triton College
River Grove, IL06.2011
Skills
- Promotion and advertising
- Real estate law
- Appraisal Review
- Home sale negotiation
- Financial feasibility requirements
- Sales-savvy
- Contract Negotiation
- Market Research
- Property Valuation
- Property Marketing
- Licensed Real Estate Broker
- CMA Software Knowledge
Timeline
Real Estate Broker
@properties Christies International Real Estate
2022.10 - Current
Real Estate Broker
Coldwell Banker
2017.02 - 2022.10
Dental Front Office Coordinator
Clear Choice Chicago
2015.10 - 2020.03
High School Diploma -
Mother Guerin
Real Estate Licensing Course - Real Estate
Kale Real Estate
Associate of Arts - General Studies
Triton College
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