Kelly Giarelli
NSSEO
Arlington Heights
1
Certification
15
years of professional experience
Customer-focused professional with experience in retail operations, office support, sales and marketing, and early childhood education. Skilled in enhancing customer satisfaction, managing priorities, and coordinating daily operations. Effective communicator with a track record of building strong relationships across diverse groups.
Work History
Classroom Aide
4 Years- Collaborated with teachers to create individualized education plans for student learning and growth.
- Implemented behavior management strategies to enhance classroom environment and student engagement.
- Monitored student progress and documented behavioral changes, contributing to data-driven decision-making processes.
- Continually sought professional development opportunities to enhance knowledge of best practices within the field of special education.
Retail Sales Associate – Women’s Shoes
1 Year 2 Months- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Assisted in maintaining visual merchandising standards to enhance product presentation.
- Implemented promotional displays, resulting in increased customer engagement and sales opportunities.
Recovery
2 Months- Organized merchandise racks and displays to enhance customer experience and drive sales.
- Monitored sales floor and displays for presentation, restocking and reorganizing products to ensure optimal visibility.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
Sales Manager
4 Months- Increased sales volume and expanded product line to 10 new retailers.
- Developed and launched online marketing strategies, contributing to 20% sales growth.
- Led sales team to exceed quarterly targets through strategic planning and execution.
- Developed comprehensive training programs for new sales staff to enhance performance and efficiency.
- Analyzed market trends to identify opportunities, driving product positioning and competitive strategies.
Administrative Assistant
8 Years 1 Month- Developed record filing system to enhance document organization and management.
- Coordinated reception area operations, greeting visitors and answering phones promptly.
- Managed office correspondence, ensuring timely communication with clients and vendors.
- Coordinated schedules and maintained calendars for executive team, optimizing time management.
- Implemented filing systems to enhance document retrieval efficiency and organization.
Organizer
3 Years- Coordinated organization of customer properties for streamlined transitions.
- Developed detailed property lists with move-out/move-in plans to maximize time efficiency.
- Developed tailored organizing solutions for residential and commercial clients, enhancing overall space utilization.
- Implemented efficient inventory management systems, streamlining organization processes and increasing client satisfaction.
- Trained and mentored junior organizers in best practices and effective client communication strategies.
Education
Skills
Patience and empathy
Product and service sales
Goals and performance
Classroom management and organization
Certification
- First Aid/CPR Certified
Timeline
Classroom Aide
NSSEO
08.2022 - 08.2026Read More
Retail Sales Associate – Women’s Shoes
Macy's
06.2021 - 08.2022Read More
Recovery
Bloomingdales
11.2020 - 01.2021Read More
Sales Manager
Preferred Marketing Group
11.2019 - 03.2020Read More
Organizer
KB Professional Organizing
01.2014 - 01.2017Read More
Administrative Assistant
Private Office
11.2011 - 12.2019Read More
Columbia College Chicago
Read More