KELLY BROWN
Chicago
Summary
Director of Regulatory Compliance with extensive expertise in managing complex affordable housing portfolios and ensuring adherence to multifaceted regulatory requirements. With 23 years of experience, my professional skills excels in strategic planning, compliance monitoring, and operations management, delivering impactful results in property and financial management. I am committed to driving innovation and maintaining high standards in affordable housing, leveraging skills in project management and staff supervision to enhance performance and compliance.
Overview
27
27
years of professional experience
Work History
DIRECTOR OF REGULATORY COMPLIANCE
UPA, LLC
01.2013 - Current
- Responsible for the regulatory compliance for the various affordable housing programs governing the properties owned and managed by UPA, LLC, and our third-party clients in Illinois, Indiana, and Ohio.
- Responsible for all compliance reporting to tax credit investors and annual owners’ certification reporting to state and federal agencies throughout the credit period for applicable projects.
- Work collaboratively with syndicators on new construction projects through the placed-in-service date to the credit delivery period, including NEF, Enterprise, Hunt Capital, and CREA.
- Oversee staff to ensure initial files meet qualified occupancy with the state oversight agencies, and the project meets compliance requirements throughout the affordability period.
- Ensure all communications from oversight agencies are shared with staff to remain abreast of any changes in the affordability program governing their respective properties.
- Monitor and Track compliance with state Management Systems (DMS) required for Indiana, Illinois, and Ohio.
- Ensure staff follow procedures applicable to their projects, adhere successfully to funding requirements, and maintain certifications needed to operate successfully and meet State and Federal agency requirements.
PRINCIPAL
Hallmark & Johnson Real Estate Management Services, LLC
10.2007 - Current
- Company Overview: Hallmark & Johnson (H&J) is an Accredited Management Organization (AMO) as designated by the Institute of Real Estate Management (IREM).
- Oversaw the company’s 900-unit market rate portfolio comprised of 49 rental, condominium, cooperative, and commercial properties.
- Supervised the corporate office staff, including five full-time professional project managers, four bookkeeping/financial clerks, and three administrative personnel.
- Hallmark & Johnson (H&J) is an Accredited Management Organization (AMO) as designated by the Institute of Real Estate Management (IREM).
DIRECTOR OF OPERATIONS
UPA, LLC
11.2005 - 12.2012
- Supervised day-to-day operations of an affordable housing portfolio of more than 2800 Public Housing and mixed-income units; tracked all project indicators, gross rent collections, expenses, budget variances, timely lease renewals, and occupancy.
- Completed annual rent increases, HAP Renewals, and quarterly Replacement Reserve draws; coordinated with the accounting department on capital expense allocations, monitored budget to actuals quarterly to ensure approved budgets were maintained.
- Held weekly Performance Meetings to review portfolio performance i.e., collections, expenses, vacancies, renewals, and identified areas critically impacting projects and to acknowledge improvements.
- Ensure managers were trained on the policies and regulations governing the properties, create training modules that enhance and improve project performance and staff morale.
VICE PRESIDENT
Urban Project Advisors, LLC
11.2002 - 03.2005
- Supervised a diverse portfolio of 26 properties consisting of 3,800 units of affordable and mixed-income Public Housing units, which housed low-income families, seniors, persons with disabilities, and homeless populations.
- Ensured project compliance with tax credit investors, regulatory agencies, and limited partners.
- Developed and managed budgets more than $11.5 million, created systems to track expenses and occupancy levels.
- Maintained ongoing communications with owners and state agencies on issues pertaining to the overall health of the assets within the portfolio.
- Compiled monthly and quarterly reports required by governing documents and partnership agreements, ensured timely submission of certified audits and annual subsidy agreement were completed timely.
- Directed teams responsible for ensuring that properties passed quarterly and annual inspections, and projects were maintained in decent, safe, and sanitary condition.
VICE PRESIDENT/DIRECTOR OF PROJECT MANAGEMENT
P.M. One Ltd.
01.2001 - 11.2002
- Promoted from Project Supervisor to Director of Project Management.
- Responsible for the operations of the Chicago division which included a diversified portfolio of more than 4,500 units of cooperative, tax credit, and public housing.
- Also responsible for compliance with regulatory agreements, efficient fiscal operations, and creation of growth opportunities.
- Developed and implemented strategic plans in accordance with the organization’s corporate mission.
- In 2001 the Chicago division was recognized by IREM for its contributions to the industry and received an award from Mayor Richard M. Daley of Chicago.
PROJECT SUPERVISOR
P.M. One Ltd.
07.1998 - 12.2000
- Managed day-to-day operations for HUD 236 properties, CHA properties, and cooperatives located throughout Chicago.
- Ensured efficient site operations, including rent collections, occupancy rates, work order procedures, etc.
- Supervised more than 50 maintenance, administrative and support service staff.
Education
BACHELOR OF ARTS - POLITICAL SCIENCE
University of Colorado Denver/Denver Campus
01.1985
ACCREDITED RESIDENT MANAGER - undefined
Illinois Institute of Real Estate Management (IREM)
TAX CREDIT CERTIFICATION - C5P
Spectrum
TAX CREDIT CERTIFICATION - HCCP NHBA
CERTIFIED REGISTERED HOUSING MANAGER - undefined
National Center for Housing Management (NCHM)
CERTIFIED OCCUPANCY SPECIALIST - undefined
National Center for Housing Management (NCHM)
Skills
- Regulatory Compliance
- Affordable Housing
- Portfolio Management
- Financial Reporting
- Auditing
- Budget Management
- Staff Supervision
- Project Management
- Property Management
- Compliance Monitoring
- Strategic Planning
- Operations Management
Awards
- IREM Image Award for 'Blended Housing Program' (2002)
- City of Chicago Community Builders Award (2001)
Timeline
DIRECTOR OF REGULATORY COMPLIANCE
UPA, LLC
01.2013 - Current
PRINCIPAL
Hallmark & Johnson Real Estate Management Services, LLC
10.2007 - Current
DIRECTOR OF OPERATIONS
UPA, LLC
11.2005 - 12.2012
VICE PRESIDENT
Urban Project Advisors, LLC
11.2002 - 03.2005
VICE PRESIDENT/DIRECTOR OF PROJECT MANAGEMENT
P.M. One Ltd.
01.2001 - 11.2002
PROJECT SUPERVISOR
P.M. One Ltd.
07.1998 - 12.2000
ACCREDITED RESIDENT MANAGER - undefined
Illinois Institute of Real Estate Management (IREM)
TAX CREDIT CERTIFICATION - C5P
Spectrum
TAX CREDIT CERTIFICATION - HCCP NHBA
CERTIFIED REGISTERED HOUSING MANAGER - undefined
National Center for Housing Management (NCHM)
CERTIFIED OCCUPANCY SPECIALIST - undefined
National Center for Housing Management (NCHM)
BACHELOR OF ARTS - POLITICAL SCIENCE
University of Colorado Denver/Denver Campus
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