Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kelly Borges

Oak Forest,Illinois

Summary

Reliable and versatile worker experienced n high-pressure, physically intensive settings. Proficient in inventory management, stocking procedures, and order organization, with a strong focus on teamwork. Consistently achieves productivity targets and upholds safety protocols while efficiently handling substantial workloads. Bilingual in English and Spanish, equipped with effective problem-solving and multitasking skills.

Overview

3
3
years of professional experience

Work History

Bakery Assistant Manager

Jewel Osco
05.2025 - Current
  • Enhanced daily operations by managing product quality and freshness in bakery.
  • Supervised production processes, ensuring compliance with quality standards.
  • Trained staff on best practices for food safety and customer service excellence.
  • Optimized scheduling practices to improve workflow efficiency.
  • Coordinated with team members to manage inventory effectively and reduce waste.
  • Oversaw ingredient orders, maintaining optimal stock levels for production needs.
  • Developed promotional displays in collaboration with management for increased visibility.
  • Assisted in tracking expenses to support financial target achievement.

Cashier/Manager

Bargain Closeouts (Fm Deals)
09.2023 - 03.2025
  • Resolved customer complaints swiftly, enhancing shopping experience and loyalty.
  • Assessed customer needs through friendly interactions, boosting service effectiveness.
  • Handled transactions with precision, including cash, checks, and credit card payments.
  • Ensured accurate cash drawer balances for reliable financial reporting.
  • Organized and restocked front lane merchandise for improved display appeal.
  • Maintained overall facility cleanliness to support operational success.
  • Collaborated with team members to drive sales initiatives in an orderly environment.
  • Trained and mentored new cashiers, enhancing performance and service skills.

Waitress/Cashier

Sazones Fresh Latín Cuisine
08.2022 - 04.2023
  • Provided prompt greetings to customers entering store, ensuring immediate assistance.
  • Established strong relationships with customers to drive repeat business.
  • Executed accurate cash, check, and credit card transactions at cash register.
  • Maintained flexibility in scheduling by working additional shifts as needed.
  • Partnered with shift manager to troubleshoot problems and manage customer inquiries.
  • Learned multiple positions to offer support during critical moments.

Bakery Worker

Susu's Dream Cakes
08.2022 - 04.2023
  • Baked cupcakes and cakes while mixing dough to produce high-quality baked items.
  • Carefully packaged customer purchases, emphasizing organizational skills for easy carrying.
  • Showcased baked goods through strategic arrangement of displays to boost sales.
  • Managed inventory by replacing stock at counters and requesting new products from kitchen.
  • Ensured compliance with cleanliness standards by maintaining an organized work area.
  • Verified product freshness by checking expiration dates and rotating stock appropriately.

Education

High School Diploma -

Acellus Academy Online School
Online
11.2024

Skills

  • Inventory management & restocking efficiency
  • Order picking, labeling, and organization
  • Safety compliance workplace cleanliness
  • Physical stamina heavy lifting
  • Time management in high-volume settings
  • Team collaboration & multitasking under pressure Staff training and workflow coordination
  • Point-of-sale operation & monetary handling
  • Customer service & conflict resolution
  • Food safety, sanitation, and quality control
  • Product preparation & display organization

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Bakery Assistant Manager

Jewel Osco
05.2025 - Current

Cashier/Manager

Bargain Closeouts (Fm Deals)
09.2023 - 03.2025

Waitress/Cashier

Sazones Fresh Latín Cuisine
08.2022 - 04.2023

Bakery Worker

Susu's Dream Cakes
08.2022 - 04.2023

High School Diploma -

Acellus Academy Online School

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Kelly Borges