Kelley Rios
Lombard
Summary
Dedicated professional with a solution-oriented mindset, excelling in customer service and event management. Skilled in managing client expectations and delivering memorable experiences for events of 50 to 300 guests.
Overview
30
30
years of professional experience
Work History
Server/Bartender/Manager/Event Coordinator
Rivers Restaurant
Chicago, IL
05.1996 - 04.2026
Proficient in multi tasking, customer service, speed and accuracy for a busy Chicago restaurant and bar. Coordinated and captained a staff for many weddings and corporate events in sizes ranging from 50-300 people.
Education
Associate of Science - Early Childhood Education
College of DuPage
Glen Ellyn, ILSkills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Proven ability to manage client expectations and provide proactive communication during high-pressure situations
- Adept at transforming client visions into actionable logistics and memorable experiences
- Solution-oriented rather than problem focused
- Keen eye for detail, ensuring seamless execution of over 100 corporate events and weddings
- Built a strong client loyalty, resulting in repeat high profile corporate bookings
Timeline
Server/Bartender/Manager/Event Coordinator
Rivers Restaurant
05.1996 - 04.2026
Associate of Science - Early Childhood Education
College of DuPage