Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Kelci Brooke Cavender

Elmhurst

Summary

Meticulous yet creative troubleshooter with over a decade worth of various experiences working both alone and alongside diverse teams to achieve our objectives. Highly adaptive and diligent. Well versed with self tasking and staying goal focused.

Overview

14
14
years of professional experience

Work History

Night Crew Grocery

Jewel Osco
03.2022 - Current
  • I am the first person to begin the task of restructure for the store merchandise before the stocking crew arrives. My work is heavily reliant on my expert eye for detail and organization. I reset the merchandise for a clean, full appearance. I have to keep an extensive mental record for where everything belongs so our staff can give accurate readings for orders. That same knowledge gives me the ability to assist anyone looking for specific items to assure the best experience I can provide. I work solo for the majority of my time so keeping track of my progress while managing my time to get as much accomplished as possible is essential.

Pet Care Specialist

Floofins and Co
02.2019 - 11.2021
  • I was responsible for a diverse clientele on a daily basis, each pet had a very detailed profile that I needed to know before entering the client’s home. That included everything from their feeding schedule to any medical issues in case I needed to administer medication. My schedule was self made around the appointment windows my clients prefer as well as travel time to each home so I had to be very hands on with time management. With my entire job being digital, communication with my team and management was very important. My training was extensive to recognize signs of illness or distress primarily with cats and dogs, including being cpr certified, so I could handle high stress situations. My day to day was very physical so I could make sure multiple clients got their proper exercise.

Sales Associate

JoAnn Fabric
03.2020 - 08.2021
  • I was trained at both the cash register and fabric counter so I could help anywhere that was needed. My knowledge of fabric and current trends kept me more consistently at the counter so I could assist with customer's projects and questions. Math basics and creative problem solving were a daily puzzle and each customer gave me new projects to help with.

Assistant General Manager

Gamestop
03.2016 - 01.2019
  • I used my personal love of video games to assist my guests with purchases and inquiries. My knowledge made it easy to build rapport so we could gain returning customers and in my time with the company both locations I worked for gained Prestige status. As a member of management it was my responsibility to keep up with email communications from corporate and our district leaders. These included promotional materials, store resets, price changes, and anything else we needed to stay on top of. During my time I would verify payroll, monitor scheduling for my team, and make sure the till was correct. One of the many aspects of the job was knowing upcoming titles or consoles so we could have successful sales not only after release but at our many late night launch events. An important part of the job was also taking in trades of preowned merchandise so I had to be very meticulous about the quality of merchandise coming in and out of my store.

Office Assistant ANC

Promotions
06.2011 - 02.2018
  • I worked periodically for the company sorting paperwork and doing various data entry. As well as office duties, I assisted the Embroidery Manager filling orders and providing quality checks before shipments left the building.

Senior Assistant Manager

Plato's Closet
03.2016 - 04.2017
  • I was responsible for the till staying accurate and balanced, keeping communication with my team about any sales and purchases made on each register. Our inventory was on the spot consignment for trending clothing styles so I not only had to keep a professional relationship with our customers making purchases but also ones bringing in items to sell. That meant I had to be meticulous with what we purchased for inventory and train my team to have the same standards. I had to know current styles for teens and early 20’s so our inventory could reflect the customer’s demand. I assisted with the store’s social media so we could use our online presence to drive sales.

Sales Ambassador

Lush Fresh Cosmetics
01.2016 - 01.2017
  • I had extensive training and hands on experience with their products and brand standards. That meant learning each product’s ingredients and their effects on skin and hair. I would do multiple daily consultations with customers to learn what they needed and applied my knowledge to help solve their problems.

Education

High School Diploma -

Mercer County Senior High School
01.2011

Skills

  • Workflow coordination
  • Data Review and Verification
  • Google Drive, Microsoft Word, Microsoft Excel
  • Positive and professional
  • Time management
  • Quality Assurance
  • Project management
  • Multitasking
  • Task prioritization
  • Problem-solving
  • Customer service
  • Friendly, positive attitude

Interests

  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • I weekly meet with peers to work together on a collaborative project that expands between storytelling, problem solving, and building team cooperation
  • I enjoy exploring my surroundings to find experiences and places that expand my views on culture and life

Timeline

Night Crew Grocery

Jewel Osco
03.2022 - Current

Sales Associate

JoAnn Fabric
03.2020 - 08.2021

Pet Care Specialist

Floofins and Co
02.2019 - 11.2021

Assistant General Manager

Gamestop
03.2016 - 01.2019

Senior Assistant Manager

Plato's Closet
03.2016 - 04.2017

Sales Ambassador

Lush Fresh Cosmetics
01.2016 - 01.2017

Office Assistant ANC

Promotions
06.2011 - 02.2018

High School Diploma -

Mercer County Senior High School

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Kelci Brooke Cavender