Summary
Overview
Work History
Education
Skills
Timeline
Generic

Keivontae Russell

Chicago

Summary

Dynamic and results-driven professional with extensive customer service experience at Jewel Osco. Proven ability in optimizing front-end performance and managing retail transactions efficiently. Recognized for building strong customer relationships and enhancing store appeal through effective product restocking. Committed to maintaining a safe environment while achieving operational goals.

Overview

4
4
years of professional experience

Work History

Front End Associate

Jewel Osco
02.2022 - 09.2023
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Gathered shopping baskets and carts and relocated to designated areas.
  • Performed carry-out and order preparation for pick-up services by packaging, transporting, and loading customer purchases.
  • Maintained clean and safe shopping environment, promptly cleaning spills and ensuring aisles were clear.

Production Associate

International Paper
09.2022 - 08.2023
  • Maintained a flexible approach to work assignments, willingly cross-training in other areas to support changing production needs.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Organized work to meet demanding production goals.
  • Participated in training sessions to enhance skills and knowledge.
  • Contributed to the achievement of safety goals, promoting workplace safety through training sessions and regular equipment maintenance checks.
  • Checked and wrapped items, placed in boxes and labeled cartons for shipping.
  • Safely operated hand and power tools to complete repetitive tasks.
  • Increased on-time delivery rates by effectively prioritizing tasks and coordinating team efforts to meet deadlines.
  • Troubleshot machinery issues, minimizing downtime by quickly diagnosing problems and performing necessary repairs.

Sales Associate

Dollar General
03.2020 - 07.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.

Education

High School Diploma -

Corliss High School
Chicago, IL
06.2014

Skills

  • Customer service
  • Time management
  • Front-end performance optimization
  • Product restocking
  • Retail transactions

Timeline

Production Associate

International Paper
09.2022 - 08.2023

Front End Associate

Jewel Osco
02.2022 - 09.2023

Sales Associate

Dollar General
03.2020 - 07.2020

High School Diploma -

Corliss High School

Similar Profiles

CREATE PROFILE
Keivontae Russell