Summary
Overview
Work History
Education
Skills
Timeline
Generic

Keith Zavala

Naperville

Summary

Dynamic Crew Chief at Portillos with a proven track record in team leadership and quality assurance. Skilled in mechanical troubleshooting and fostering a collaborative environment, I excel in training staff and enhancing performance. Committed to maintaining high sanitation standards while driving production efficiency and ensuring a safe workplace.

Overview

2023
2023
years of professional experience

Work History

Crew Chief

Portillos
11.2024 - 2026

The Crew Chief, PFS is responsible for assisting with plant operations by leading and directing the production crew in the day-to-day activities. The Crew Chief, PFS also ensures a safe/food safe environment, leads sanitation of equipment, assists with inventory management, completes production paperwork/transactions, and performs required quality inspections.


ESSENTIAL DUTIES & RESPONSIBILITIES

· Set up and operate various production equipment and use computer controls to adjust programs, settings, parameters, etc.

· Motivate and create a positive work environment through training, line corrections, and support

· Responsible for completion of process control and administrative paperwork required per shift

· Maintain and support procedures and tracking for sanitation, GMP, and HACCP standards

· Maintain building/equipment via proper operations, cleaning, and preventive maintenance; take accurate measurements using applicable tools and equipment

· Assist manager with conflict and problem resolution and/or properly escalate issues to management

· Understand, train, and follow all safety, quality, sanitation, and production/operating procedures to make a high-quality product in a safe and food safe manner

· Trouble shoot problems effectively to prevent downtime

· Meet production schedules under direction of Production Manager

· All other duties as assigned

Restaurant Team Member

Portillos
2022 - 06.2022


• Greet our guests with a smile, quickly and accurately take their order and payment. Inside and outside

(Drive-Up) positions available.

• Take phone orders or catering orders to help our guests plan their special events.

• Give out completed orders to guest by calling out numbers with a rhyme. (#29, it's time to dine!)

• Prepare food to our high-quality standards and maintain a clean and sanitary workspace.

• Cook food to order, such as, Italian Beef, Burgers, Hot Dogs, Fries, and much more. Follows provided

recipes and upholds the Portillo's standard. Ensures proper sanitation practices are in place.

• Follow the provided recipes to create eye-catching, fresh, made-to-order salads and maintain a clean

workspace.

Education

High School Diploma -

Naperville North Highschool
Naperville, IL
11.2023

Skills

  • Training and mentoring
  • Performance improvements
  • Mechanical troubleshooting
  • Crew leadership
  • Quality assurance
  • Team development
  • Staff training
  • Inventory management
  • Teamwork
  • Teamwork and collaboration
  • Multitasking
  • Multitasking Abilities
  • Excellent communication
  • Critical thinking
  • Adaptability and flexibility
  • Relationship building

Timeline

Crew Chief

Portillos
11.2024 - 2026

Restaurant Team Member

Portillos
2022 - 06.2022

High School Diploma -

Naperville North Highschool
Keith Zavala