Keith Thoms
Roselle
Summary
Accomplished Director at HUB International, adept in Operations Management and fostering Organizational Development. Expert in leveraging strategic planning and financial management to drive results, achieving high productivity through innovative resource allocation. Skilled in building strong client and team relationships, significantly reducing operational risks and enhancing process efficiency.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Director, M&A Engineering and Implementations
HUB International
10.2021 - Current
- Spearheaded innovative approaches to resource allocation and strategic planning.
- Leveraged professional networks and industry knowledge to strengthen client relationships.
- Cultivated and strengthened lasting team relationships using strong issue resolution and dynamic communication skills.
- Reduced operational risks while strengthening processes and reducing variables and increasing overall quality
- Trained and guided team members to maintain high productivity and performance metrics.
VP of Operations
KT Technologies
02.2020 - 10.2021
- Established and directed successful programs focused on people, process and tools.
- Interacted well with customers to build connections and nurture relationships.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Reduced operational risks while organizing data to forecast performance trends.
VP of Operations
Level 10, LLC
06.2013 - 02.2020
- Trained and guided team members to maintain high productivity and performance metrics.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Reduced operational risks while organizing data to forecast performance trends.
Corporate Manager
Walgreens
06.1995 - 06.2013
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
- Trained and guided team members to maintain high productivity and performance metrics.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Education
Associate of Applied Science - Electrical Engineering
ITT
Matteson, IL06.1995
Skills
- Business Planning
- Budget Control
- Financial Management
- Strategies and goals
- Organizational Development
- Contract Management
- Operations Management
- Project Management
- Logistics Management
- Strategic Planning
Certification
ITIL
PMP
Timeline
Director, M&A Engineering and Implementations
HUB International
10.2021 - Current
VP of Operations
KT Technologies
02.2020 - 10.2021
VP of Operations
Level 10, LLC
06.2013 - 02.2020
Corporate Manager
Walgreens
06.1995 - 06.2013
Associate of Applied Science - Electrical Engineering
ITT
ITIL
PMP
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