Keith Seaton
Oak Forest
Summary
Dynamic professional with extensive experience at the Chicago Transit Authority, excelling in vehicle operation and incident documentation. Proven ability to enhance customer satisfaction through exceptional service and adherence to safety regulations. Skilled in logistics management, ensuring efficient passenger support while maintaining high standards of safety and compliance.
Overview
14
14
years of professional experience
Work History
Bus Operator
Chicago Transit Authority, CTA
Chicago
02.2016 - 07.2024
- Documented incidents occurring during shifts including but not limited to accidents, delays, passenger complaints.
- Assisted passengers in loading wheelchairs or other mobility aids.
- Provided courteous customer service at all times while interacting with riders and colleagues alike.
- Provided route, schedule and fare information to passengers.
Sanitation Manager/Apprentice
General Mills
West Chicago
11.2013 - 01.2016
- Monitored sanitation staff performance to ensure adherence to established standards and protocols.
- Sustained safety protocols to support proper and cost-effective equipment and material usage.
- Inventoried incoming supplies and placed items in stock for use by personnel.
- Submitted repair requests to maintenance team to reduce operating costs and improve energy-saving strategy.
- Performed periodic maintenance of equipment used in the production process to maintain cleanliness and prevent contamination.
- Ensured that all materials used in production are stored properly according to food safety standards.
- Maintained organization, cleanliness and safety in work areas.
- Shadowed experienced professionals to gain hands-on experience in the field.
- Followed safety, environmental, and regulatory policies by properly handling and disposing of hazardous waste.
- Knowledge and experience with the Master Sanitation Schedule (MSS).
Laborer/Manager
C&D Construction
Chicago
04.2010 - 11.2013
- Operated and maintained a variety of equipment including hand and power tools.
- Met company and OSHA safety guidelines for work site operations to minimize worker risk.
- Gained independent working skills and guided and mentored less experienced team members.
- Loaded and unloaded materials onto or from pallets, trucks, or other vehicles using a forklift.
- Inspected finished projects for quality assurance purposes before handing off to customer.
- Understood how to operate and maintain job site equipment safely and for maximum productivity.
- Worked productively as lead or helping team member to drive customer satisfaction.
Education
Bachelor of Science - Management
University of Phoenix
Chicago, ILHigh School Diploma -
Thornridge High School
Dolton, ILSkills
- Vehicle operation
- Logistics management
- Passenger support
- Incident documentation
- Safety regulations adherence
- Customer service
Affiliations
- Volunteer Food Server (Roseland Homeless Shelter)
- Cease-Fire volunteer
- Little league assistant coach
Timeline
Bus Operator
Chicago Transit Authority, CTA
02.2016 - 07.2024
Sanitation Manager/Apprentice
General Mills
11.2013 - 01.2016
Laborer/Manager
C&D Construction
04.2010 - 11.2013
Bachelor of Science - Management
University of Phoenix
High School Diploma -
Thornridge High School
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