Keith Randale
Hillside
Summary
Accomplished Senior Analyst at Verizon Wireless with expertise in data analysis and performance monitoring. Led initiatives to streamline reporting processes, boosting operational efficiency and enhancing customer experience. Delivered executive-level insights through comprehensive reports, supporting strategic decision-making.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Senior Analyst
Verizon Wireless
07.2022 - 12.2025
- Analyzed data trends to support strategic decision-making processes.
- Led initiatives to streamline reporting processes, reducing turnaround time for key deliverables.
- Conducted regular reviews of operations and identified areas for improvement.
- Developed comprehensive reports on network performance metrics for executive review.
- Collaborated with cross-functional teams to enhance customer experience initiatives.
- Implemented process improvements that increased operational efficiency within the analytics department.
- Implemented all maintenance requests, coordinating necessary repairs, and leading clear, efficient communication with key vendors.
Education
No Degree - Facilties Management
College of DuPage
Glen Ellyn, IL06-2026
Skills
- Data analysis
- Performance monitoring
- Client relationship management
- Budget planning
- Multiple priorities management
Certification
- Certified Facility management technician,
- Certified Facility Maintenance Professional
Timeline
Senior Analyst
Verizon Wireless
07.2022 - 12.2025
No Degree - Facilties Management
College of DuPage