Keisha Paige
Westchester
Summary
Dynamic professional with extensive experience at McDonald's, excelling in inventory management and customer service. Proven track record in training staff and enhancing guest experiences, while effectively managing food costs and financial analysis. Strong team leader committed to operational excellence and fostering a positive work environment.
Overview
12
12
years of professional experience
Work History
Assistant General Manager
McDonalds
10.2021 - Current
- Supervise customer experience, train new staff, manage daily inventory, and supervise leadership team
Food Cost Manager
McDonalds
01.2019 - 01.2021
- Monthly review of orders, weekly truck orders, track inventory, transfer supplies between stores, communicate profit and loss with staff and leadership
Guest Experience
McDonalds
01.2016 - 01.2021
- Customer experience, training, and coaching of staff on new products; rotated toys for meals; hosted birthday parties, set and placed advertisement displays; and managed rotation of advertisements
Shift Manager
McDonalds
01.2013 - 01.2016
- Ran basic operations of the McDonald's restaurant, rotated the shelf life of products, reviewed registers and POS systems for accuracy, and handled daily deposits
Manager in Training
McDonalds
01.2013 - 12.2013
- Transitioning from crew member to manager, completed crew member duties, and learned how to cash out registers, cook products, food safety and allergies, shelf rotation, improve customer and crew engagement, crisis management, and dealing with customer complaints
Crew Member
McDonalds
01.2013 - 12.2013
- Greeted customers, managed cash register, cleaned the store daily, restocked it, and prepared basic food
Education
ServSafe Allergens - Cert#: 6140883 Exp: 2/1/2026
National Restaurant Association
04-2023
ServSafe Management & Food Handler Certificate - Cert# 20414460 Exp 4/2026
State of Illinois
04-2021
High School Diploma -
St. Josephina
Chicago, Illinois05-1999
Skills
- Inventory management
- Customer service
- Employee training
- Financial analysis
- Food safety
- Project management
- Team leadership
Timeline
Assistant General Manager
McDonalds
10.2021 - Current
Food Cost Manager
McDonalds
01.2019 - 01.2021
Guest Experience
McDonalds
01.2016 - 01.2021
Shift Manager
McDonalds
01.2013 - 01.2016
Manager in Training
McDonalds
01.2013 - 12.2013
Crew Member
McDonalds
01.2013 - 12.2013
ServSafe Allergens - Cert#: 6140883 Exp: 2/1/2026
National Restaurant Association
ServSafe Management & Food Handler Certificate - Cert# 20414460 Exp 4/2026
State of Illinois
High School Diploma -
St. Josephina
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