Keianna Hawthorne
Lake Villa
Summary
Dynamic professional with a positive attitude and a strong background in customer service, honed at SYNQ3 Restaurant Solutions. Proven reliability in delivering exceptional service and collaborating effectively with teams. Skilled in mental health support and route optimization, ensuring client satisfaction and timely deliveries. Committed to fostering teamwork and enhancing customer experiences.
Overview
10
10
years of professional experience
Work History
Delivery Driver
DoorDash
04.2024 - Current
- Delivered packages efficiently, ensuring timely arrival at customer locations.
- Maintained accurate delivery logs and reports to streamline tracking processes.
- Operated delivery vehicle safely and in compliance with traffic regulations.
- Assisted in route planning to optimize delivery schedules and reduce delays.
Mental Health Specialist
Allendale Association
04.2021 - 04.2022
- Supported clients in developing coping strategies for managing mental health challenges.
- Assisted in conducting assessments to evaluate client needs and progress.
- Collaborated with multidisciplinary teams to create tailored treatment plans.
- Facilitated group therapy sessions, promoting open communication among participants.
Customer Service Representative
SYNQ3 Restaurant Solutions
03.2016 - 12.2016
- Assisted customers with inquiries and resolved issues effectively.
- Provided product information to enhance customer understanding and satisfaction.
- Collaborated with team members to ensure seamless service delivery.
Education
High School Diploma -
Libertyville HighSchool
Libertyville, IL05-2011
Skills
- Positive attitude
- Customer service
- Reliable
- Teamwork and collaboration
Timeline
Delivery Driver
DoorDash
04.2024 - Current
Mental Health Specialist
Allendale Association
04.2021 - 04.2022
Customer Service Representative
SYNQ3 Restaurant Solutions
03.2016 - 12.2016
High School Diploma -
Libertyville HighSchool