Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Keerica Robinson

Chicago

Summary

Compassionate Medical Assistant with a knack for completing tasks efficiently and productively. Possess specialized skills in patient care, medical record management, and clinical procedures. Excel in communication, empathy, and adaptability, ensuring seamless support to healthcare teams and providing exceptional service to patients.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Medical Assistant

Diamond Headache Clinic
Chicago
04.2022 - Current
  • Administered injections, medications and treatments as directed by the physician.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Documented notes during patient visits.
  • Educated patients about medications, procedures and physician's instructions.
  • Organized charts, documents and supplies to maintain team productivity.
  • Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Supported administrative staff by processing payments.
  • Answered phones, scheduled appointments, greeted patients and ordered supplies.
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Measured vital signs and took medical histories to prepare patients for examination.

Customer Service Representative

LIHEAP
Chicago
09.2019 - 01.2022
  • Assisted clients with utility assistance applications and eligibility requirements.
  • Coordinated outreach efforts to educate the community about available programs.
  • Provided training and support to new staff on customer service protocols and procedures.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.

Education

High School Diploma -

Phoenix Military Academy
Chicago, IL
06-2011

Skills

  • Clinical and administrative support
  • Prescription refills
  • Medical billing and coding
  • Venipuncture and phlebotomy
  • Electrocardiography (EKG)
  • EMR / EHR

Certification

  • Medical Assistant Certification

Languages

English
Professional

References

References available upon request.

Timeline

Medical Assistant

Diamond Headache Clinic
04.2022 - Current

Customer Service Representative

LIHEAP
09.2019 - 01.2022

High School Diploma -

Phoenix Military Academy

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Keerica Robinson