Kaytie McMahan
Coal City
Summary
Dynamic and detail-oriented professional, excelling in exceptional customer service and cash handling. Proven ability to enhance customer satisfaction through effective communication and teamwork. Skilled in inventory management and maintaining cleanliness, ensuring a safe and welcoming environment for all patrons.
Overview
2
2
years of professional experience
Work History
Barista
Starbucks
09.2024 - 10.2025
- Prepared high-quality beverages following standardized recipes and presentation guidelines.
- Provided exceptional customer service by engaging with customers and addressing inquiries promptly.
- Maintained cleanliness and organization of workstations to ensure a safe environment for staff and customers.
- Operated espresso machines and other equipment to deliver consistent product quality.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Online Grocery Associate
Walmart
08.2023 - 06.2024
- Maintained inventory accuracy by performing regular stock checks and updating product availability.
- Utilized handheld devices for scanning items and managing inventory efficiently during peak hours.
- Trained new associates on operational procedures, promoting safety standards and best practices.
- Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Tracked substitutions and informed customers of changes.
- Helped customers locate products and checked store system for merchandise at other sites.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Education
High School Diploma -
Coal City High School
Coal City, IL05.2023
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Cash handling
- Opening and closing duties
- Cleanliness
- Exceptional customer service
- Adaptive and creative
- Safe food handling
- POS systems
- Inventory management
Timeline
Barista
Starbucks
09.2024 - 10.2025
Online Grocery Associate
Walmart
08.2023 - 06.2024
High School Diploma -
Coal City High School