Kaylie Reynolds
Plainfield
Summary
Dynamic cosmetologist with expertise in hair coloring and a strong foundation in customer service from Zano Salon and Day Spa. Known for exceptional social skills and active listening, I enhance client experiences through personalized product recommendations and effective team training, fostering a welcoming environment that promotes client retention and satisfaction.
Professional beauty specialist well-versed in delivering wide range of cosmetic treatments to diverse clientele. Known for collaborative approach and achieving high client satisfaction through tailored services. Reliable team member adapting to changing client needs, with expertise in hair techniques.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Cosmetologist
Zano Salon and Day Spa
05.2022 - Current
- Executed various hair care techniques, including cutting, coloring, and styling to achieve desired results.
- Maintained cleanliness and organization of workstation, ensuring a safe and welcoming environment for clients.
- Assisted in the training of new staff members on salon procedures and product knowledge to promote consistency.
- Recommended appropriate products based on client consultations, enhancing overall service experience and retention.
- Adapted quickly to changing schedules and client needs, demonstrating flexibility in service delivery.
Server
Hooters
10.2023 - 06.2024
- Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction.
- Managed multiple tables efficiently, prioritizing tasks to enhance dining experience.
- Collaborated with kitchen staff to expedite food preparation and ensure timely service.
- Maintained cleanliness and organization of dining area, adhering to health and safety standards.
Shift Manager
McDonald's
05.2016 - 06.2019
- Supervised daily operations to ensure efficient service delivery and adherence to quality standards.
- Trained new staff on operational procedures and customer service best practices, enhancing team performance.
- Managed inventory levels, ensuring availability of products while minimizing waste through effective stock rotation.
- Implemented scheduling adjustments based on peak hours, optimizing workforce allocation for increased efficiency.
- Resolved customer complaints promptly, maintaining high satisfaction levels and fostering positive dining experiences.
Education
Cosmetologist - Cosmetology
Hair Professionals School of Cosmetology
Oswego, IL05.2020
Skills
- Social skills
- Friendly communication
- Active listening
- Licensed cosmetologist
- Continuing education
- Hair coloring expertise
- Product upselling
- Cosmetology
Certification
- Licensed Cosmetologist - May 2025
Timeline
Server
Hooters
10.2023 - 06.2024
Cosmetologist
Zano Salon and Day Spa
05.2022 - Current
Shift Manager
McDonald's
05.2016 - 06.2019
Cosmetologist - Cosmetology
Hair Professionals School of Cosmetology
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