Kaylie Means
Riverton
Summary
Compassionate Certified Nursing Assistant with an extensive experience background varying from home health, hospital setting, agency, all the way to facility-based care, excelling in direct patient care and emotional support. Proven ability to enhance patient outcomes through effective communication and individualized care plans. Skilled in electronic charting and HIPAA compliance, dedicated to preserving dignity and promoting independence in patients.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Arcadia Health Care
01.2025 - 08.2025
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
Certified Nursing Assistant
Illinois Presbyterian Home
01.2024 - 10.2024
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Certified Nursing Assistant
Advanced Correctional Healthcare Inc.
12.2022 - 12.2023
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
- Assisted nurses with wound care procedures ensuring proper healing processes took place.
- Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
Certified Nursing Assistant
Bright Star Staffing Agency
03.2022 - 12.2022
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Built rapport with patients and families, providing emotional support during difficult times.
- Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
- Streamlined communication between nursing staff, patients, and families to ensure comprehensive understanding of care plans.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
Server/Entertainer
Hooters Restaurant
08.2018 - 08.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Pharmacy Technician
CVS Pharmacy
12.2021 - 03.2022
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
Store Manager
Sunroom Tanning
08.2021 - 02.2022
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Certified Nursing Assistant
Memorial Medical Center
06.2018 - 02.2020
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Contributed positively towards patient satisfaction scores by consistently providing exceptional care and addressing their concerns.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Supported patients with personal care tasks to preserve dignity and promote independence.
- Advocated for patient rights and needs, ensuring respectful and ethical care.
- Monitored vital signs for early detection of medical issues, ensuring timely intervention and treatment.
Active Duty Soldier
Illinois National Guard
10.2016 - 05.2017
- Contributed to successful military exercises through effective coordination and task delegation among team members.
- Mentored junior soldiers in career progression strategies, enhancing their professional growth opportunities within the military structure.
- Developed strong leadership skills by supervising subordinates in daily tasks and long-term objectives.
- Enhanced unit readiness by conducting thorough training sessions and evaluations.
Certified Nursing Assistant
HSHS St.Johns Hospital
05.2016 - 11.2016
- Provided emotional and psychological support to patients and their families, fostering positive healthcare experience.
- Collaborated with healthcare teams to develop individualized care plans, enhancing patient outcomes.
- Assisted with diagnostic tests and medical procedures, contributing to accurate diagnoses and treatment plans.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Documented patient information and care activities in electronic health record.
Education
High School Diploma -
Springfield Southeast High School
Springfield, IL06-2016
No Degree - General Studies
Lincoln Land Community College
Springfield, IL01-2019
No Degree - Nursing
Capital Area Career Center
Springfield, IL05-2016
Skills
- Patient care
- HIPAA compliance
- Reliable team player
- Direct patient care
- Compassionate
- Alzheimer's and dementia care
- Electronic charting
- Companionship and emotional support
- End-of-life care
- Geriatric care
Accomplishments
* Attended Night School while being enrolled into High School, was able to graduate High School an entire year early as a Junior
* Went through BCT affiliated with the Illinois National Guard in Fort Leonardwood, MO
* Obtained CNA certification as a Junior in High School. Graduated and immediately started at the hospital
Certification
- CNA - Certified Nursing Assistant
- CPR - Red Cross certified
Timeline
Certified Nursing Assistant
Arcadia Health Care
01.2025 - 08.2025
Certified Nursing Assistant
Illinois Presbyterian Home
01.2024 - 10.2024
Certified Nursing Assistant
Advanced Correctional Healthcare Inc.
12.2022 - 12.2023
Certified Nursing Assistant
Bright Star Staffing Agency
03.2022 - 12.2022
Pharmacy Technician
CVS Pharmacy
12.2021 - 03.2022
Store Manager
Sunroom Tanning
08.2021 - 02.2022
Server/Entertainer
Hooters Restaurant
08.2018 - 08.2022
Certified Nursing Assistant
Memorial Medical Center
06.2018 - 02.2020
Active Duty Soldier
Illinois National Guard
10.2016 - 05.2017
Certified Nursing Assistant
HSHS St.Johns Hospital
05.2016 - 11.2016
High School Diploma -
Springfield Southeast High School
No Degree - General Studies
Lincoln Land Community College
No Degree - Nursing
Capital Area Career Center
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