Kaylie Marquardt
Springfield
Summary
Dynamic sales leader with a proven track record at Office Depot LLC, excelling in sales strategy development and employee motivation. Enhanced client relationships and increased sales revenue through effective training and solution selling. Strong communicator dedicated to fostering a positive team environment and achieving performance goals. With my background in the food service industry, as well as the healthcare industry I bring a certain level of comfortability and safety to anyone that I engaged with as a client or customer. My level of customer satisfaction skills goes above and beyond. I have always been the hardest worker in the room and I look forward to continuing to be that with your company.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Associate Supervisor
Office Depot LLC
Springfield, IL
08.2025 - 02.2026
- Assisted in training new sales associates on store policies and procedures.
- Provided exceptional customer service to enhance shopping experience and build client loyalty.
- Supported inventory management by organizing stock and ensuring product availability.
- Maintained cleanliness and organization of sales floor to optimize merchandise presentation.
- Enhanced customer satisfaction through attentive service, product knowledge, and prompt issue resolution.
- Spearheaded special events within the store such as promotional launches or holiday festivities that engaged both employees and clientele alike.
- Collaborated with other supervisors to share best practices and implement improvements across departments.
- Mentored junior sales associates to improve their selling techniques, resulting in higher individual performance.
- Created a positive work environment with clear communication, team building activities, and consistent recognition of achievements.
- Resolved escalated customer complaints professionally while maintaining a focus on preserving long-term client relationships.
- Increased sales revenue by developing and implementing effective sales strategies for the team.
Early Childhood Educator
Independent Child Care
Springfield, IL
08.2024 - 08.2025
- Developed and implemented engaging lesson plans tailored to diverse learning styles.
- Fostered a nurturing environment promoting social, emotional, and cognitive development in children.
- Collaborated with parents to support children's developmental milestones and address concerns.
- Monitored classroom behavior, implementing positive reinforcement strategies to encourage cooperation.
- Led small group sessions focusing on language skills, literacy, and creative expression.
- Organized educational activities that aligned with curriculum standards and enhanced learning outcomes.
- Supported children with special needs, creating customized learning strategies to accommodate various abilities.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Communicated with parents and other staff about student progress.
- Applied play-based strategies to provide diverse approaches to learning.
- Cultivated a safe and inclusive classroom environment that fostered respect, empathy, and cultural awareness among students.
- Fostered creativity in the classroom through art projects, dramatic play, storytelling exercises, and other imaginative pursuits.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
Server
Montvale Estates
Springfield, IL
02.2022 - 05.2022
- Assisted in training new sales associates on store policies and procedures.
- Provided exceptional customer service to enhance shopping experience and build client loyalty.
- Supported inventory management by organizing stock and ensuring product availability.
- Maintained cleanliness and organization of sales floor to optimize merchandise presentation.
- Enhanced customer satisfaction through attentive service, product knowledge, and prompt issue resolution.
- Spearheaded special events within the store such as promotional launches or holiday festivities that engaged both employees and clientele alike.
- Collaborated with other supervisors to share best practices and implement improvements across departments.
- Mentored junior sales associates to improve their selling techniques, resulting in higher individual performance.
- Created a positive work environment with clear communication, team building activities, and consistent recognition of achievements.
- Resolved escalated customer complaints professionally while maintaining a focus on preserving long-term client relationships.
- Increased sales revenue by developing and implementing effective sales strategies for the team.
Maintenance Crew Member
Express Employment
Jacksonville, IL
06.2022 - 09.2022
- Operated hand tools and power equipment for maintenance tasks.
- Performed routine inspections to identify safety hazards and equipment issues.
- Assisted in repairing and maintaining machinery to ensure operational efficiency.
- Collaborated with team members to streamline workflow processes and reduce downtime.
- Conducted cleaning and organization of work areas to maintain a safe environment.
- Followed routine maintenance checklist.
Health Care Aide
Visiting Angels Home Care
Springfield, IL
08.2021 - 05.2022
- Provided personal care to clients, ensuring comfort and safety in daily activities.
- Assisted clients with mobility challenges, enabling independence and enhancing quality of life.
- Monitored client health, reporting changes to healthcare professionals for timely interventions.
- Administered medications following prescribed schedules, maintaining accuracy and compliance with regulations.
- Coordinated transportation services for clients, ensuring timely access to medical appointments and social outings.
- Assisted with daily living activities, promoting patient independence and overall wellbeing.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
Health Care Aid
Millcreek Alzheimer’s Facility
Springfield, IL
04.2020 - 05.2021
- Assisted residents with daily living activities, ensuring comfort and dignity.
- Monitored vital signs and reported changes to nursing staff for timely intervention.
- Maintained cleanliness and organization of resident areas to promote a safe environment.
- Supported recreational activities, fostering social interaction among residents.
Health Care Aide
Addus Home Health Care
Springfield, IL
04.2019 - 04.2020
- Developed personalized care plans in collaboration with families and healthcare teams to meet individual needs.
- Trained new staff on best practices for client care and safety protocols, fostering a supportive environment.
- Implemented infection control measures, promoting hygiene standards across all caregiving activities.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Education
High School Diploma - Nursing
University of Illinois At Springfield
Springfield, Illinois, ILHigh School Diploma -
Springfield High School
Springfield, ILSkills
- Sales strategy development
- Brand awareness
- Strong leadership
- Sales processes
- Verbal and written communication
- Relationship building
- Positive and upbeat
- Goals and performance
- Sales operation
- Employee motivation
- Rapport and relationship building
- Client relationship management
- Training and development
- Staff management
- Goal setting
- Solution selling
- Data analysis
Certification
CPR certified
Timeline
Sales Associate Supervisor
Office Depot LLC
08.2025 - 02.2026
Early Childhood Educator
Independent Child Care
08.2024 - 08.2025
Maintenance Crew Member
Express Employment
06.2022 - 09.2022
Server
Montvale Estates
02.2022 - 05.2022
Health Care Aide
Visiting Angels Home Care
08.2021 - 05.2022
Health Care Aid
Millcreek Alzheimer’s Facility
04.2020 - 05.2021
Health Care Aide
Addus Home Health Care
04.2019 - 04.2020
High School Diploma - Nursing
University of Illinois At Springfield
High School Diploma -
Springfield High School