Summary
Overview
Work History
Education
Skills
Additional Information
Websites
Timeline
Generic

Kaylie Gesky

Chicago,IL

Summary

Overview

5
5
years of professional experience

Work History

Care Coordinator

Wisconsin Community Services
Milwaukee, WI
05.2023 - Current
  • Enhanced consumers care by developing and implementing comprehensive care plans.
  • Improved communication among healthcare providers, streamlining the coordination of services for patients.
  • Assessed patient needs and connected them with appropriate resources to ensure optimal mental and physical health outcomes.
  • Monitored progress towards patient goals, adjusting care plans as needed to achieve desired results.
  • Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
  • Coordinated and held meetings between providers to discuss progress of consumer.

Customer Service Specialist

AOA Lab
Sturtevant, WI
02.2022 - 05.2023
  • Answered and managed over 50 phone calls to clients who are Dentists and Orthodontists per day, while addressing customer concerns over phone calls and email.
  • Took placement dates through Microsoft Excel to align them with the lab and clients schedule to make sure they would receive their appliances on time.
  • Inputting data entry, summary's, and notes into 'Oracle' to provide the lab and Doctors to retrieve what we talked about.

Retail Associate

Panera Bread
Saint Augustine, FL
03.2019 - 05.2021
  • Greeted customers and took their orders, helped locate food/drink items on menu and suggested suitable options.
  • Organized store and stocked pastry racks and displays to promote and maintain visually appealing environments.
  • Maintained clean sales floor/dining room and straightened and faced pastries.
  • Helped customers complete purchases, locate items and join reward programs.
  • Delivered orders to customers homes in a timely manner.

Education

Bachelor of Arts - Criminology, Psychology, Graphic Design

Flagler College
Saint Augustine, FL
05.2021

High School Diploma -

Indian Trail High School And Academy
Kenosha, WI
05.2017

Skills

  • Data Entry and Maintenance
  • Customer Service and Assistance
  • Microsoft Excel, Word, Teams
  • Avatar, Provider Connect, Oracle
  • Case Management
  • Adobe Photoshop, InDesign
  • Multidisciplinary Team Collaboration

Additional Information

Was apart of a a band in College called 'Quarter Roy' as a bassist (2019-2021).

I would create and design merchandise, posters, and flyers on Adobe and Canva while also posting about upcoming shows and promotions on the bands' social medias which included Instagram, Facebook, Youtube, and Twitter.

Timeline

Care Coordinator

Wisconsin Community Services
05.2023 - Current

Customer Service Specialist

AOA Lab
02.2022 - 05.2023

Retail Associate

Panera Bread
03.2019 - 05.2021

Bachelor of Arts - Criminology, Psychology, Graphic Design

Flagler College

High School Diploma -

Indian Trail High School And Academy
Kaylie Gesky