Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kaylen Lewis

Palatine

Summary

Sociable server offering several years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of pos system operations and food safety and sanitation regulations. Proactive and friendly professional with strengths in customer service, time management, and effective planning.

Overview

8
8
years of professional experience

Work History

Restorative Intervention Specialist

South Campus
Palatine, IL
08.2024 - Current
  • Developed individualized intervention plans to support diverse learning needs.
  • Collaborated with educators to implement effective strategies for student success.
  • Monitored student progress and adjusted interventions based on data-driven insights.
  • Advocated for students' needs during multidisciplinary team meetings.
  • Promoted a positive learning environment by incorporating social-emotional learning strategies into daily activities.
  • Implemented classroom management strategies to maintain a positive learning environment.
  • Trained new teaching assistants on classroom protocols and instructional support techniques.
  • Coordinated communication between teachers, parents, and specialists to address student challenges effectively.

Server Trainer

Buffalo Wild Wings
Schaumburg, Illinois
01.2024 - 10.2024

Being a dynamic and energetic team member responsible for delivering exceptional dining experiences in a lively sports-themed environment. I engaged with guests by providing friendly and attentive service, ensuring that orders are accurately taken and delivered in a timely manner. Knowledgeable about the menu, including a variety of wings, sauces, and drink options, while making recommendations and accommodate special requests. I balanced multiple tables while maintaining a positive attitude and a keen eye for detail.

Manager

Dickeys BBQ Pit
Schaumburg, Illinois
01.2023 - 07.2023

I was a dedicated leader responsible for overseeing daily operations and ensuring a high standard of food quality and customer service. I managed staff, including hiring, training, and scheduling team members to create a cohesive and effective workforce. Monitoring inventory levels, placing orders, and maintaining cost controls to optimize profitability while delivering the signature smoked meats and homemade sides that the brand is known for were also my responsibilities.

Server/Host/Takeout

Olive Garden
Schaumburg, Illinois
08.2018 - 11.2022
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Presented menus and answered questions regarding items.
  • Provided exceptional service to high volume of daily customers.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Monitored liquor consumption of guests who appeared intoxicated; refused service if necessary in accordance with company policy.
  • Assisted in setting up tables for guests, including placing tablecloths, napkins, silverware, condiments, and other necessary items.
  • Trained new employees on restaurant procedures and plating techniques.

Education

College of DuPage
Glen Ellyn, IL

Skills

  • Dish preparation
  • New employee mentoring
  • Serving food
  • Menu memorization
  • Order accuracy
  • Safe food handling
  • Communication
  • Hospitality
  • Telephone reception
  • Upselling strategies
  • Tableside service
  • Customer service

Timeline

Restorative Intervention Specialist

South Campus
08.2024 - Current

Server Trainer

Buffalo Wild Wings
01.2024 - 10.2024

Manager

Dickeys BBQ Pit
01.2023 - 07.2023

Server/Host/Takeout

Olive Garden
08.2018 - 11.2022

College of DuPage
Kaylen Lewis