Kaylee Sweeny
Montgomery
Summary
Dedicated professional with a strong background in office operations, administrative support, and customer service. Exceptional organizational skills and proactive approach to tasks. Effective communication abilities. Proven track record of prioritizing tasks efficiently and consistently meeting deadlines. Seasoned Merchandising Manager with nearly two decades of experience utilizing technology and data to oversee a wide range of merchandise. Skilled in inventory management.
Overview
18
18
years of professional experience
Work History
General Merchandise Manager
Target
06.2024 - Current
- Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Interacted with customers to obtain feedback and drive satisfaction.
- Monitored inventory levels and avoided shortages with timely replenishment of stock.
- Motivated and mentored merchandise team to achieve high performance and job satisfaction.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Set aggressive targets for employees to drive company success and strengthen motivation.
OFFICE SERVICES SPECIALISTS
Eversource FM
08.2022 - Current
- Managed office supply orders and inventory to support availability.
- Mobilized office operations by sorting deliveries and ordering and organizing supplies.
- Answer calls as Operator and transfer to the correct teams or person.
- Maintain kitchen areas and order needed supplies.
- Operated variety of standard office equipment to complete high-volume administrative projects.
- Operate and maintain the employee recognition program.
CUSTOMER SERVICE TEAM LEADER
Meijer
04.2007 - 08.2022
- Assisted customers by providing information and resolving complaints.
- Supported recruiting and hiring efforts of high caliber, customer-focused team members.
- Gave accurate and appropriate information to answer questions, troubleshoot issues and resolve complaints.
- Read from scripts to promote uniformity and consistency in communications.
- Responsible for the cashiers, parking lot attendants, cash office team, and pick up team.
- Previous to leadership role-planogram coordinator, pricing, inventory coordinator, cashier, service desk, cash office, service coordinator.
Education
HIGH SCHOOL DIPLOMA -
Oswego High School
Oswego, IL05.2005
Skills
- Office Management
- Event Planning
- Office Supplies and Inventory
- Front Office Management
- Retail operations
- Merchandising strategies
- Stock control
- Employee evaluation
- Brand awareness
- Stockroom organization
- Sales floor resets
- Retail display setup
- Stock management
Personal Information
Title: Administrative Assistant
Timeline
General Merchandise Manager
Target
06.2024 - Current
OFFICE SERVICES SPECIALISTS
Eversource FM
08.2022 - Current
CUSTOMER SERVICE TEAM LEADER
Meijer
04.2007 - 08.2022
HIGH SCHOOL DIPLOMA -
Oswego High School
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