Kaylee Stapleton
Des Plaines
Summary
Dynamic retail professional with experience at Primark, excelling in sales analysis and customer engagement. Proven ability to enhance inventory management and foster relationships, driving repeat business. Skilled in POS system operation and adept at implementing customer feedback to elevate service quality. Committed to achieving sales goals and optimizing the shopping experience.
Overview
7
7
years of professional experience
Work History
Retail Sales Associate
Primark
Schaumburg
09.2023 - Current
- Managed inventory levels on the sales floor, ensuring optimal stock availability.
- Utilized point-of-sale systems efficiently, ensuring accurate pricing and inventory management.
- Analyzed sales data to identify trends and adjust sales strategies accordingly.
- Calculated pricing, applied discounts, and collected payments to process transactions.
- Developed and maintained relationships with regular customers, providing personalized service to encourage repeat business.
- Assisted in training new employees on proper use of equipment and safety protocols.
- Assessed customer product needs and interests in order to best recommend suitable items.
- Handled customer feedback, implementing suggestions to improve the shopping experience.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Assisted in the preparation and execution of physical inventory counts.
Car Wash Attendant
Wash U
Des Plaines
02.2023 - 08.2023
- Assisted customers with selection of car wash packages and add-on services.
- Replenished supplies and reported low inventory levels to management.
- Operated cash register to process customer payments.
- Greeted each customer and supplied service-level options and pricing, including promotional and membership information.
- Trained new employees on car wash operations and customer service standards.
Teacher's Assistant
Maine 207
Des Plaines
04.2019 - 08.2019
- Utilized educational technology to enhance classroom learning.
- Helped students master assignments and reinforced learning concepts presented by teachers.
- Collaborated with colleagues to develop instructional plans that meet individual student needs.
- Observed student performance in order to assess progress towards academic goals.
- Encouraged positive social behaviors among students through role modeling and conflict resolution techniques.
- Provided one-on-one support to students requiring additional assistance.
- Assisted in planning and implementing lesson plans in accordance with state curriculum standards.
- Participated in professional development workshops to improve teaching skills and knowledge.
- Monitored student progress and provided feedback to both students and teachers.
- Prepared lesson materials, bulletin board displays, exhibits, and demonstrations to assist teachers in classroom preparation.
Crew Member
McDonald's
Des Plaines
02.2018 - 12.2018
- Maintained an organized work area to ensure efficient operations.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Took orders from patrons and input selections into store computer system.
Education
Associate of Arts -
Oakton Community College
Des Plaines, IL06-2023
Skills
- Sales analysis
- Cash handling
- POS system operation
- Order management
- E-commerce understanding
- Customer engagement
Timeline
Retail Sales Associate
Primark
09.2023 - Current
Car Wash Attendant
Wash U
02.2023 - 08.2023
Teacher's Assistant
Maine 207
04.2019 - 08.2019
Crew Member
McDonald's
02.2018 - 12.2018
Associate of Arts -
Oakton Community College