Kaylee Abert
Breese
Overview
10
10
years of professional experience
Work History
Payments Solutions Market Manager
U.S. Bank
01.2024 - Current
- Help small, medium and large-sized businesses take payments, grow their business, work more efficiently and better promote their business.
- Manage a personal portfolio of clients while working toward monthly and quarterly sales goals
- Drive new business through consultative conversations focused on identifying client needs and recommending appropriate solutions
- Guide clients through decision-making with a consultative, service-focused approach
- Deliver high-touch customer experiences centered on trust and long-term relationships
- Collaborate with internal teams to ensure seamless onboarding and support
- Manage multiple accounts while maintaining organization and follow-through
Business Banking Specialist
U.S. Bank
03.2020 - 03.2024
- Provided one-on-one consultations to understand client needs and goals
- Built long-term relationships through strong communication and follow-up
- Balanced sales objectives with a customer-first mindset
- Maintained professionalism and warmth in a fast-paced environment
Business Development Manager
OYO
12.2019 - 03.2020
- Built relationships with new clients through outreach and personalized communication
- Identified client needs and matched them with appropriate solutions
- Strengthened presentation and interpersonal skills
District Manager
ADP
01.2018 - 11.2019
- Developed strong professional relationships through consistent outreach and follow-up
- Consulted with clients to recommend tailored solutions
- Built referral partnerships and long-term connections
Team Director
Chick-fil-A (Franchise)
11.2016 - 01.2018
- Led and trained team members to deliver exceptional guest experiences
- Fostered a welcoming, service-focused environment
- Ensured high standards of presentation and hospitality
- Supported training, scheduling, and team development
Guest Services & Membership Intern
Scott Family Amazeum
05.2016 - 11.2016
- Assisted guests and members with questions, registration, and event support
- Processed memberships and maintained accurate records
- Communicated with members via email and in person
Education
Bachelor of Arts - Communication
University of Arkansas
01.2017
Skills
- Client Consultations
- Relationship Building
- Sales & Goal Achievement
- Customer Experience Excellence
- Active Listening
- Appointment Management
- Upselling & Cross-Selling
- Communication
- Team Collaboration
- Attention to Detail
Accomplishments
Client-focused sales professional with nearly 8 years of experience in cultivating strong relationships and guiding clients through personalized decision-making processes, consistently delivering high-touch customer experiences. Renowned for exceptional communication skills and a warm demeanor that instills confidence and support in clients. Expertise in the wedding industry, with a passion for styling and creating memorable, meaningful moments that resonate with clients. Dedicated to enhancing client satisfaction and driving business growth through innovative solutions and personalized service.
Timeline
Payments Solutions Market Manager
U.S. Bank
01.2024 - Current
Business Banking Specialist
U.S. Bank
03.2020 - 03.2024
Business Development Manager
OYO
12.2019 - 03.2020
District Manager
ADP
01.2018 - 11.2019
Team Director
Chick-fil-A (Franchise)
11.2016 - 01.2018
Guest Services & Membership Intern
Scott Family Amazeum
05.2016 - 11.2016
Bachelor of Arts - Communication
University of Arkansas