Kayle Witty
Peoria
Summary
Detail-oriented professional with a proven track record in training and mentoring staff. Skilled in conflict resolution and time management, consistently improving service delivery and team performance in fast-paced environments.
Overview
11
11
years of professional experience
Work History
Supervisor of Cleaning Operations
Vonachen Services
Peoria, IL
03.2020 - Current
- Oversaw daily operations, ensuring efficient workflow and adherence to safety protocols.
- Trained and mentored staff on best practices and operational procedures.
- Implemented process improvements, enhancing service delivery and productivity.
- Coordinated scheduling to optimize labor resources and meet client demands.
- Conducted performance evaluations, providing feedback for employee development.
- Managed inventory control, ensuring availability of supplies for ongoing projects.
- Collaborated with management to develop training programs for new hires.
- Resolved operational issues promptly, maintaining high levels of customer satisfaction.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
Dollar Tree
Cashier/ Stock
Peoria, IL
08.2017 - 03.2020
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Learned and adapted quickly to new technology and software applications.
Cleaning Team Leader
Gabarets Cleaning
Peoria, IL
01.2015 - 08.2017
- Oversaw daily cleaning operations, ensuring adherence to company standards and safety protocols.
- Trained and mentored new team members on efficient cleaning techniques and equipment usage.
- Managed inventory of cleaning supplies, ensuring adequate stock levels for uninterrupted service delivery.
- Conducted quality control inspections, addressing issues to enhance service consistency and customer satisfaction.
- Collaborated with management to refine operational procedures, enhancing overall team performance and efficiency.
- Implemented process improvements, reducing time spent on routine tasks while maintaining high cleanliness standards.
- Managed inventory efficiently, ensuring the availability of necessary supplies and minimizing waste.
Education
High School Diploma -
Richwoods High School
Peoria, Il.Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Attention to detail
- Inventory control
- Staff discipline
- Team building
- Conflict resolution
- Inventory oversight
- Coaching and mentoring
- Time management
- Multitasking
Timeline
Supervisor of Cleaning Operations
Vonachen Services
03.2020 - Current
Dollar Tree
Cashier/ Stock
08.2017 - 03.2020
Cleaning Team Leader
Gabarets Cleaning
01.2015 - 08.2017
High School Diploma -
Richwoods High School