Kayla Selga
Sugar Grove
Summary
Knowledgeable Service Representative with solid background in delivering high-quality customer service and resolving automotive issues efficiently. Successfully guided clients through repair processes while ensuring their complete satisfaction. Demonstrated expertise in diagnostics and repair coordination, fostering strong client relationships and team collaboration.
Overview
4
4
years of professional experience
Work History
Service Advisor
Gerald Subaru Of North Aurora
07.2021 - Current
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
- Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.
- Greet customers in a friendly, inviting manner.
- Appear professional and welcoming.
Education
High School Diploma -
West Aurora High Scool
Aurora05-2020
Skills
- Customer service
- Computer skills
- Multitasking and organization
- Vehicle assessment
- Strong work ethic
- Excellent communication
- Complaint resolution
- Relationship building
Timeline
Service Advisor
Gerald Subaru Of North Aurora
07.2021 - Current
High School Diploma -
West Aurora High Scool
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