Summary
Overview
Work History
Education
Skills
Certification
Languages
Affiliations
Timeline
Generic

Kayla Mendez

Chicago

Summary

Motivated and empathetic individual with a strong desire to enter the healthcare field as a Certified Nursing Assistant. Experienced in fast-paced environments through customer service roles, with proven strengths in communication, teamwork, and attention to detail. Eager to provide compassionate care and learn through hands-on clinical training

Overview

6
6
years of professional experience
1
1
Certification

Work History

Server

Hooters
Chicago
06.2024 - Current
  • Provided excellent customer service in a fast-paced restaurant environment.
  • Maintained cleanliness of dining area and ensured proper table settings.
  • Collaborated with kitchen staff to ensure timely meal preparation and delivery.
  • Resolved customer complaints swiftly to maintain a positive dining experience.

Restaurant Hostess

Lou Malnatis Pizzeria
Chicago
03.2021 - 01.2024
  • Greeted and welcomed guests upon arrival, ensuring a positive first impression.
  • Managed reservations and seating arrangements to optimize guest flow and comfort.
  • Collaborated with servers to ensure efficient service and address guest needs promptly.
  • Trained new host staff on procedures and customer service standards effectively.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.

Associate

Midtown athletic club
Chicago
11.2019 - 03.2020
  • Supervised children during daily activities and ensured a safe environment.
  • Planned and implemented age-appropriate educational activities for diverse learning styles.
  • Assisted with meal preparation and served nutritious snacks to promote healthy eating.
  • Maintained cleanliness and organization in classrooms and play areas for optimal safety.

Education

Bachelor of Science - Integrated Health Studies

University of Illinois At Chicago
Chicago, IL
05-2025

Skills

  • Customer service
  • Patient care
  • CPR/First Aid certified
  • Mobility assistance
  • Communication skills
  • Time management
  • adaptability in high-stress environment

Certification

  • CNA certified
  • CPR certified

Languages

Spanish
Limited

Affiliations

  • Volunteering at UI health hospital

Timeline

Server

Hooters
06.2024 - Current

Restaurant Hostess

Lou Malnatis Pizzeria
03.2021 - 01.2024

Associate

Midtown athletic club
11.2019 - 03.2020

Bachelor of Science - Integrated Health Studies

University of Illinois At Chicago

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Kayla Mendez