Kayla L Spencer
Maywood
Summary
Organized professional in administrative support known for high productivity and efficiency in task completion. Skilled in data entry, calendar management, and document preparation, ensuring smooth operational flow. Excel in communication, problem-solving, and time management, contributing to successful team collaboration and project execution.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Administration Assistant
American Airlines
Chicago
01.2023 - Current
- Developed administrative processes to achieve organizational objectives and improve office efficiency
- Answered phone calls and emails to provide information, resulting in effective business correspondence
- Tracked project performance data to generate reports and keep management informed of important trends
- Greeted visitors in a courteous manner and provided assistance when necessary.
- Organized files, developed spreadsheets, faxed reports and scanned documents to bolster organizational workflow
- Oversaw filing systems and scanned documents to manage physical and electronic documents and information
Amazon Associate/ Personal Shopper
Amazon
Chicago
04.2020 - 03.2021
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly
- Picked guest orders following specific requests
- Shopped at customer's chosen store, verified replacement items, selected freshest fruit, produce and meat and delivered groceries on-time to exact location specified
- Kept business entrances clean, tidy and professional
- Secured and stored items until customer pickup.
- Responded promptly to customer inquiries via phone calls or emails.
Building Attendant
Oak Park Park District
Oak Park
04.2017 - 08.2019
- Kept business entrances clean, tidy and professional in appearance
- Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors
- Followed company uniform, performance and security policies with every job
- Checked inventory for required supplies and made lists for needed cleaning products
- Notified management of structural issues and major repairs
- Used digital timekeeping system to document hours worked each day
Education
Some of College - Computer Science
Central Michigan University
Mount Pleasant, MI02.2020
High school diploma -
Noble DRWT College Prep
Chicago, IL05.2019
Some College (No Degree) - SCHOOL & CONTINUING EDUCATION
Triton College
River Grove, ILSkills
- Computer skills
- Customer service
- Order fulfillment
- Security system
- Microsoft Word
- Groundskeeping
- Events management
- Food handling
- Childcare
- Security
- Guest services
- Cash handling
- Time management
- Communication skills
- Microsoft Excel
- Front desk
- Organizational skills
- Microsoft Powerpoint
- Personal assistant experience
- Microsoft Outlook
- Behavioral observation
- Behavior modification
- Problem solving
Certification
Driver's License, 04/01/22, 03/31/27
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Administration Assistant
American Airlines
01.2023 - Current
Amazon Associate/ Personal Shopper
Amazon
04.2020 - 03.2021
Building Attendant
Oak Park Park District
04.2017 - 08.2019
Some of College - Computer Science
Central Michigan University
High school diploma -
Noble DRWT College Prep
Some College (No Degree) - SCHOOL & CONTINUING EDUCATION
Triton College