Kayla Harris
Springfield
Summary
Dynamic Shift Supervisor at County Market with a proven track record in staff management and inventory control. Enhanced customer satisfaction through effective training and safety compliance. Skilled in cash handling and motivated teams to achieve operational excellence, resulting in improved workflow and reduced waste.
Overview
9
9
years of professional experience
Work History
Shift Supervisor
County Market
Springfield, IL
08.2025 - Current
- Supervised daily operations to ensure efficient workflow and customer satisfaction.
- Trained new staff on store policies, procedures, and safety protocols.
- Managed inventory control processes to maintain stock levels and reduce waste.
- Implemented scheduling systems to optimize labor efficiency across shifts.
- Resolved customer inquiries and complaints effectively to enhance service quality.
Prepared Foods Team Member
Sam’s Club
Springfield, IL
06.2024 - 08.2025
- Prepared and packaged a variety of fresh food items for customer purchases.
- Maintained cleanliness and organization in food preparation areas to ensure safety compliance.
- Assisted customers with inquiries regarding prepared food offerings and made recommendations.
- Operated kitchen equipment efficiently to support daily production requirements.
- Monitored inventory levels, restocked supplies, and reported shortages to management promptly.
- Trained new team members on food safety standards and operational procedures effectively.
Barber
Barbers at SDC
City of Saint Peters, MO
06.2022 - 05.2024
- Provided high-quality haircuts and grooming services to diverse clientele.
- Maintained cleanliness and sanitation of tools, equipment, and workstations.
- Assisted in managing appointment schedules to optimize customer flow.
- Educated clients on hair care techniques and product recommendations.
- Developed strong client relationships, fostering loyalty and repeat business through exceptional service.
Server/Cook
Waffle House
St Louis, MO
08.2017 - 05.2024
- Provided exceptional customer service in high-volume dining environment.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
- Processed cash and credit transactions efficiently, ensuring accurate financial reporting.
- Assisted in training new servers on menu items and service procedures.
- Resolved customer complaints effectively, fostering positive dining experiences and repeat business.
- Bussed and reset tables to keep dining room and work areas clean.
Education
High School Diploma -
Jacksonville High School
Jacksonville, IL05.2015
Skills
- Cash handling
- Employee training
- Workplace safety
- Staff management
- Customer-oriented
- Staff motivation
- Inventory control and record keeping
- Safety awareness
- Inventory control
Languages
Sign language
Limited Working
Timeline
Shift Supervisor
County Market
08.2025 - Current
Prepared Foods Team Member
Sam’s Club
06.2024 - 08.2025
Barber
Barbers at SDC
06.2022 - 05.2024
Server/Cook
Waffle House
08.2017 - 05.2024
High School Diploma -
Jacksonville High School