Kayla Dohney
Tinley Park
Summary
Enthusiastic college student seeking a crew member position to create lifelong memories for our guests.
Diligent server/ Bartender with solid background in team-based operations and customer service. Consistently contributed to smooth workflow and enhanced guest experiences. Demonstrated reliability and effective communication skills.
Professional in service industry, prepared for collaborative roles in fast-paced environments. Proven ability to support operational efficiency and improve customer satisfaction. Focused on teamwork and adaptability, possessing strong communication and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Crew Member
Avocado Theory
Tinley Park, IL
- Communication
- Customer service
- September-November
Server/Bartender
Stoney Point Grill Homewood
Homewood, IL
05.2024 - Current
- Provided exceptional customer service by anticipating guest needs and responding promptly to inquiries.
- Assisted in maintaining cleanliness and organization of dining area, ensuring compliance with health regulations.
- Collaborated with kitchen staff to deliver accurate food orders in a timely manner, enhancing overall guest satisfaction.
- Trained new team members on menu offerings and service standards, fostering a collaborative work environment.
Server
Blarney Stone Pub
Oak Forest, IL
01.2022 - 12.2024
- Communication
- Customer service
- Patience
- Physical stamina
- Memory for patrons and their orders
- Conflict resolution
- Work both independently and with a team
- Adapt to different guest interactions and situations
Crew Member
Culver's
Tinley Park, IL
01.2021 - 01.2022
- Communication
- Customer service
- Patience
Education
High School Diploma - Parenting, Child Care 1, Child Care 2, Criminal Justice, Photography
Tinley Park High School
Tinley Park, IL01.2023
No Degree - Elementary Education
Roosevelt University
Chicago, IL12.2027
Skills
- CPR certified
- Food handler certification
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Cash handling
- Customer engagement
- Cleaning and sanitizing
Affiliations
- 2020-2021 Track/Field
- 2020-2020 Cheerleading
- 2018-2019 Volleyball
Timeline
Server/Bartender
Stoney Point Grill Homewood
05.2024 - Current
Server
Blarney Stone Pub
01.2022 - 12.2024
Crew Member
Culver's
01.2021 - 01.2022
Crew Member
Avocado Theory
High School Diploma - Parenting, Child Care 1, Child Care 2, Criminal Justice, Photography
Tinley Park High School
No Degree - Elementary Education
Roosevelt University