Kaydence Shanahan
Elmhurst
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
6
6
years of professional experience
2024
2024
years of post-secondary education
1
1
Certification
Work History
Sales Associate
L.A Tan
Rolling Meadows
12.2024 - 09.2025
- Assisted customers in selecting tanning packages and products.
- Maintained cleanliness and organization of the tanning salon environment.
- Operated tanning equipment following safety guidelines and protocols.
- Processed customer transactions efficiently using point-of-sale systems.
- Educated clients on skin types and safe tanning practices.
- Stocked inventory and replenished product displays regularly.
- Addressed customer inquiries and resolved concerns promptly.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
Crew Member
Dairy Queen
Schaumburg
05.2019 - 11.2024
- Provided exceptional customer service during busy meal periods.
- Operated kitchen equipment to prepare food items accurately.
- Maintained cleanliness and organization of dining and kitchen areas.
- Processed customer orders accurately using point-of-sale systems.
- Assisted in training new crew members on operational procedures.
- Adhered to food safety and sanitation guidelines consistently.
- Managed inventory by restocking supplies as needed throughout shifts.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Provided excellent customer service to maintain a positive atmosphere for guests.
Floor Associate
Holister
Schaumburg
10.2020 - 03.2021
- Assisted customers with product selection and provided exceptional service.
- Maintained store cleanliness and organized merchandise displays effectively.
- Stocked shelves with new inventory and ensured proper labeling.
- Monitored inventory levels and reported discrepancies to management.
- Restocked shelves as needed throughout the day.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
- Assisted customers with locating merchandise in the store.
- Organized displays to attract customers and promote sales.
- Ensured that aisles were neat, clean, and free from hazards at all times.
- Processed payments for purchases using cash registers or point-of-sale systems.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Education
Conant High School
Schaumburg, ILSkills
- Customer service
- Point-of-sale operation
- Inventory management
- Product knowledge
- Equipment safety
- Sales techniques
- Time management
- Retail merchandising
- Cash handling
- Team collaboration
- Conflict resolution
- Effective communication
- Multi-tasking
- Customer engagement
- Store opening and closing
- Stocking and receiving
Certification
- CPR
Timeline
Sales Associate
L.A Tan
12.2024 - 09.2025
Floor Associate
Holister
10.2020 - 03.2021
Crew Member
Dairy Queen
05.2019 - 11.2024
Conant High School
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