KAYSHA JONES
Chicago
Summary
Self-motivated compliance leader with proven success driving enterprise-wide ethics, compliance, and IT audit-related initiatives, including internal audits, control assessments, and audit coordination across regulated industries such as insurance, financial services, cannabis, and energy. Adept at regulatory interpretation, policy development, SOC-aligned audit support, control testing, and stakeholder engagement. Recognized for streamlining compliance operations, strengthening governance and control frameworks, and ensuring adherence to internal and external regulatory requirements.
Overview
9
9
years of professional experience
Work History
Director of Business Affairs & Compliance
United Electronics Corporation
Nashville, TN
05.2025 - Current
- Lead enterprise compliance, governance, and internal control initiatives for an IT infrastructure organization, supporting audit readiness, risk management, and operational integrity across business and technical functions.
- Designed, implemented, and maintained policies, procedures, and internal controls covering IT operations, vendor management, access governance, travel and expense controls, contractor onboarding, and data handling.
- Conduct internal reviews and control assessments to evaluate control design and effectiveness, identify gaps, and recommend remediation aligned with business risk and operational needs.
- Coordinate cross-functional stakeholders (IT operations, finance, HR, vendors) to collect, organize, and maintain audit evidence, supporting internal audits and external reviews.
- Track compliance issues, findings, and corrective action plans, and monitor remediation progress to closure, escalating risks and delays to leadership as appropriate.
- Oversee third-party and contractor compliance, including vendor due diligence, contractual controls, and ongoing monitoring.
- Support system and process implementations (e.g., travel and expense platforms, workflow tools) by defining control requirements, documentation standards, and approval workflows.
- Provide guidance and training to employees and contractors on control expectations, compliance requirements, and audit protocols, translating policy and control concepts into practical, operational guidance.
- Prepare compliance summaries and risk updates for leadership, supporting informed decision-making and continuous improvement.
Sr. Compliance Consultant
Blue Cross Blue Shield Association
Chicago, IL
11.2024 - 03.2025
- Supported enterprise compliance and risk management initiatives by monitoring control effectiveness, identifying gaps, and tracking remediation activities across business and technical teams.
- Partnered with internal stakeholders to assess operational and system-related controls, ensuring alignment with regulatory, contractual, and internal compliance requirements.
- Conducted risk reviews and compliance assessments to evaluate process design, documentation, and execution, escalating issues and recommending corrective actions as needed.
- Maintained issue logs, action plans, and supporting documentation to enable consistent reporting, follow-up, and audit readiness.
- Contributed to the development and refinement of policies, standards, and procedures, strengthening governance and control frameworks.
- Prepared summaries and materials for leadership, translating risk and control concepts into clear, actionable insights.
Regulatory Compliance Consultant
CNA Financial
Chicago, IL
01.2023 - 11.2024
- Led and supported SOC 2 Type II audit activities, including audit planning, control walkthroughs, evidence coordination, testing support, and remediation tracking across IT, Security, and business teams.
- Partnered with internal stakeholders to assess the design and operating effectiveness of IT and security controls, identifying control gaps, risks, and process improvement opportunities.
- Coordinated internal readiness efforts and external auditor requests, ensuring timely collection, organization, and maintenance of audit evidence in alignment with audit standards and deadlines.
- Tracked audit findings, management responses, and corrective action plans, and monitored remediation progress to closure, escalating risks and delays as needed.
- Reviewed and evaluated controls related to access management, change management, vendor risk, incident response, and system security, supporting enterprise compliance objectives.
- Maintained detailed audit documentation, testing artifacts, and evidence repositories to support repeatable, defensible audit outcomes.
- Advised business and technical teams on control requirements, evidence expectations, and audit best practices, translating technical and compliance concepts into clear, actionable guidance.
- Contributed to the enhancement of policies, procedures, and control documentation to strengthen governance, risk management, and audit readiness.
- Communicated audit status, risks, and outcomes to compliance leadership, supporting informed decision-making and continuous improvement.
Sr. Compliance Manager
Cresco Labs
Chicago, IL
08.2020 - 06.2023
- Directed ethics and compliance operations and partnered cross-functionally to resolve internal issues.
- Built systems and SOPs to support state-level regulatory compliance across a multistate operator footprint.
- Led compliance investigations, SOP monitoring, and corrective action planning.
- Tracked compliance program KPIs and created mitigation strategies for deficiencies.
- Advised legal and policy teams on evolving regulatory requirements.
- Conducted audits, risk assessments, and stakeholder training across operations.
Ethics and Compliance Analyst
Stericycle
Chicago, IL
05.2018 - 08.2020
- Triage manager for global ethics hotline, classifying and analyzing case trends to support executive reporting.
- Supported government investigation and subpoena coordination.
- Directed allegations to appropriate business channels and coordinated with legal, audit, HR, and risk departments.
- Assisted in the delivery of global compliance training for over 20,000 employees.
- Managed compliance training databases and performance reporting.
Regulatory Compliance Specialist
Just Energy
Oak Park, IL
03.2017 - 05.2018
- Ensured regional regulatory compliance across U.S. and Germany for internal sales teams and third-party vendors.
- Investigated complaints, executed remediation, and reported findings to utility and regulatory bodies.
- Delivered compliance training, presented audit findings, and performed vendor risk assessments.
- Produced monthly compliance reports and action plans.
Education
Master of Business Administration (MBA) -
University of St. Francis
Joliet, ILBachelor of Science (B.S.) -
University of St. Francis
Joliet, ILSkills
- Regulatory Compliance
- Ethics Program Management
- Internal Investigations
- Risk Mitigation
- Policy Development
- Regulatory Audits
- Training & Development
- Stakeholder Collaboration
- Vendor Risk Management
Timeline
Director of Business Affairs & Compliance
United Electronics Corporation
05.2025 - Current
Sr. Compliance Consultant
Blue Cross Blue Shield Association
11.2024 - 03.2025
Regulatory Compliance Consultant
CNA Financial
01.2023 - 11.2024
Sr. Compliance Manager
Cresco Labs
08.2020 - 06.2023
Ethics and Compliance Analyst
Stericycle
05.2018 - 08.2020
Regulatory Compliance Specialist
Just Energy
03.2017 - 05.2018
Master of Business Administration (MBA) -
University of St. Francis
Bachelor of Science (B.S.) -
University of St. Francis