Compassionate, bilingual healthcare professional with 11 years of patient care experience in hospitals, memory care, long term and assisted living facilities. Currently working on a pediatric medical surgical floor, bringing strong clinical judgment, critical thinking, and a team-first mentality. Recognized for excellent bedside manner.
Overview
12
12
years of professional experience
Work History
Patient Care Technician
Northwestern Medicine
Huntley, IL
12.2019 - Current
Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
Enhanced patient satisfaction by providing compassionate and attentive care.
Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
Promoted a safe and inclusive healthcare environment, adhering to policies and procedures while advocating for the well-being of all patients.
Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
Performed EKGs, Collected urine, stool and sputum samples.
Worked with pediatric and geriatric patients.
Certified Nursing Assistant
Journey Care
Barrington, IL
03.2019 - 12.2019
Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
Built rapport with patients and families, providing emotional support during difficult times.
Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Certified Nursing Assistant
The Garlands Of Barrington
Barrington, IL
03.2016 - 12.2019
Assisted patients with daily living activities for enhanced comfort and wellbeing.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
Cared for residents in assisted living, long term care and memory care units. Delivered high-quality support to meet needs.
Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
Certified Nursing Assistant
Heritage Woods Of South Elgin
South Elgin, IL
02.2014 - 03.2016
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
Streamlined communication between nursing staff, patients, and families to ensure comprehensive understanding of care plans.