Katrina Scott
Crete
Summary
Detail oriented closing professional with 5+ years of experience and a proven track record of closing over 2000+ real estate transactions. Seeking to pivot into Mortgage Processing to leverage expert knowledge of TRID/RESPA compliance, document auditing and resolving funding conditions to ensure 100% file accuracy.
Overview
14
14
years of professional experience
2
2
Certifications
Work History
Owner/Lead Signing Specialist
The Pink Notary
Chicago
10.2019 - Current
- Developed client relationships through effective communication and follow-up.
- Maintained relationships with existing clients by providing superior customer service.
- Facilitated closure of over 2,000 real estate transactions through precise document execution for funding.
- Conducted comprehensive audits pre and post-closing, ensuring full compliance with lender rules and regulations.
- Collaborated with escrow officers and title companies to rectify discrepancies, enabling seamless transition to the funding stage.
Assistant Underwriter
Navigators
Chicago
08.2018 - 06.2019
- Supported senior underwriters by reviewing applications for completeness and collecting financial data to expedite approvals.
- Managed administrative workflows ensuring documentation compliance with internal guidelines and industry risk standards.
- Analyzed coverage needs and recommended appropriate insurance products to clients.
- Maintained accurate records of underwriting decisions and client interactions.
- Managed multiple tasks simultaneously while meeting tight deadlines.
Processing Service Representative
CNA
Chicago
06.2012 - 03.2018
- Acted as primary contact for prompt resolution of client inquiries, maintaining high service standards.
- Exceeded productivity targets by ensuring each interaction demonstrated exceptional customer service.
- Managed complex service documentation and data entry for insurance and corporate accounts with emphasis on accuracy.
- Trained new staff on customer service protocols and best practices to enhance team performance.
Education
Some College (No Degree) - Business Administration And Management
Devry
Tinley Park Skills
- Escrow Coordination
- TRID & RESPA Knowledge
- Post closing audits
- Proficient in paperless environment
- Detail Oriented
Certification
Commissioned Notary Public | State of IL
Timeline
Owner/Lead Signing Specialist
The Pink Notary
10.2019 - Current
Assistant Underwriter
Navigators
08.2018 - 06.2019
Processing Service Representative
CNA
06.2012 - 03.2018
Some College (No Degree) - Business Administration And Management
Devry