Katrina Moore
Charleston
Summary
Dynamic professional with a proven track record at Walmart, excelling in customer service and teamwork. Recognized for enhancing customer satisfaction and fostering a positive work environment. Skilled in problem-solving and attention to detail, effectively managing operations and improving accuracy in cash handling. Committed to delivering exceptional results in fast-paced settings.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
29
29
years of professional experience
Work History
HBA & Pharmacy TL
Wal-Mart Supercenter
01.2022 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Service/GM TL
Meijer
04.2020 - 01.2024
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Worked flexible hours across night, weekend, and holiday shifts.
- Paid attention to detail while completing assignments.
- Organized and detail-oriented with a strong work ethic.
Assistant Manager
Walmart
08.1996 - 02.2020
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Education
Lake Land College
Associate Degree in Business Administration - Accounting
Lake Land College
Mattoon, IL06-1995
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
Timeline
HBA & Pharmacy TL
Wal-Mart Supercenter
01.2022 - Current
Service/GM TL
Meijer
04.2020 - 01.2024
Assistant Manager
Walmart
08.1996 - 02.2020
Lake Land College
Associate Degree in Business Administration - Accounting
Lake Land College
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