Katrina Golden

• Managed day-to-day business operations.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
• Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
• Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.

• Responded quickly and calmly to emergency situations, providing life-saving measures when necessary.
• Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems.
• Improved patient care by efficiently performing emergency room procedures such as wound dressing, splinting, and CPR.
• Assisted with resuscitation, CPR, and emergency airway procedures.
• Demonstrated adaptability in fast-paced environments by managing multiple tasks simultaneously while maintaining high levels of accuracy under pressure.
• Collected basic samples, labeled specimens properly, and transferred to laboratory for testing.
• Provided compassionate care to patients during their emergency room visit, addressing concerns and offering emotional support when needed.

• Responded quickly and calmly to emergency situations, providing life-saving measures when necessary.
• Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems.
• Improved patient care by efficiently performing emergency room procedures such as wound dressing, splinting, and CPR.
• Demonstrated adaptability in fast-paced environments by managing multiple tasks simultaneously while maintaining high levels of accuracy under pressure.
• Collected basic samples, labeled specimens properly, and transferred to laboratory for testing.
• Enhanced ER efficiency through proficient use of medical equipment like EKG machines, defibrillators, and vital sign monitors.
• Measured and fit crutches and canes, instructing patients on proper use of support devices.
• Maintained a clean and organized emergency room environment to ensure optimal patient safety and comfort.
• Provided compassionate care to patients during their emergency room visit, addressing concerns and offering emotional support when needed.
• Safely transported patients by wheelchair, stretcher, or bed to other units.
• Worked with nurses to assess patients and prepare for tests and procedures.

Developed and maintained long lasting relationships with doctors offices, business and community organizations; Assisted with resolving members relation issues with new and old members; consistently met company enrollment goal.