Katlyn Anderson
Chicago
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Driven and passionate about any obstacles that come, and are always persevered with a calm mind and problem-solving mentality.
Overview
3
3
years of professional experience
Work History
Case Manager
Weltman, Weinberg & Reis
01.2024 - 07.2024
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Worked closely with attorneys in filing complaints, and working a variety of releases such as liens, bank attachments, garnishments, satisfactions and dismissals
Service Manager
Chipotle
08.2021 - 09.2023
- Resolved customer complaints in professional and timely manner.
- Hired, trained and supervised team of service staff members to meet business goals.
- Developed and maintained positive relationships with customers to build rapport and trust.
- Monitored service staff performance and provided feedback for improvement.
- Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.
Volunteer
Nnemap
01.2022 - 03.2023
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs..
- Represented organization positively and professionally while providing community with much-needed services.
- Served food to community members at pantry based on preferences, nutritional recommendations and needs.
- Sorted, stocked and organized shelves with food for easy access by other volunteers.
Bartender
Skully's Bar & Grille
08.2023 - Current
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Education
J.D. - Law
University of Illinois At Chicago Law
Chicago, IL05-2027
Bachelor of Arts - Political Science
Ohio State University
Columbus, OH12.2023
Skills
- Coaching and Mentorship
- Critical Thinking
- Time Management
- Event Planning
- Leadership
- Adaptability
- Passionate
- Empathetic
Accomplishments
- Vice President of Operations for the Undergraduate Black law Student Association for the 2023/24 academic year
- Secretary for the Undergraduate Black law Student Association for the 2022/23 academic year
- Member of the NAACP since August 2020
- Member of the Black Student Association since September 2020
Timeline
Case Manager
Weltman, Weinberg & Reis
01.2024 - 07.2024
Bartender
Skully's Bar & Grille
08.2023 - Current
Volunteer
Nnemap
01.2022 - 03.2023
Service Manager
Chipotle
08.2021 - 09.2023
J.D. - Law
University of Illinois At Chicago Law
Bachelor of Arts - Political Science
Ohio State University
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