Katie Haffner
Mapleton
Summary
Versatile food service professional, exceptional at multitasking, maintaining cleanliness, and fostering a welcoming atmosphere for customers.
Hardworking waitress with several years of experience and a solid background in the food service field. Highly skilled at meeting the needs of diverse customers while keeping calm and maintaining professionalism. History of delivering speedy service while working on feet for long periods and training incoming staff. Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cook
Cornerstone Family Restaurant
Eureka
04.2024 - Current
- Demonstrated ability to manage kitchen operations effectively under pressure and within tight deadlines.
- Experienced cook with over 2 years in diverse culinary environments.
- Passionate about sourcing fresh ingredients and developing creative menu items that are well-received.
- Proficient in various cooking techniques, including grilling, sautéing, and baking, ensuring high-quality dishes.
Waitress/Bartender
Mickies Pizzeria
East Peoria
05.2022 - 08.2023
- Exceptional customer service skills, ensuring a positive dining experience for all patrons.
- Dynamic and personable waitress with over two years of experience in fast-paced dining environments.
- Skilled in managing multiple tables efficiently while maintaining attention to detail and quality service.
- Team player who collaborates effectively with kitchen staff and other waitstaff to enhance workflow.
- Proficient in menu knowledge and able to make recommendations based on customer preferences.
Dining and Hospitality
Fresh Ideas
Carlinville
01.2023 - 05.2023
- Lead Cook, who scheduled employee shifts and ensured things ran smoothly when no manager was present.
- Catering events, doing truck deliveries, and closing at the end of every night.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified the needs of customers promptly and efficiently.
- Served food to students for lunch and dinner, ensuring there were backups in place for the next rush of students to have fresh, hot food.
- Ensured the floors were spotless every night by sweeping and mopping.
Education
Bachelor of Science - Criminal Justice/Sociology
Eureka College
Eureka, IL08-2025
Some College (No Degree) - Biology
Blackburn College
Carlinville, ILSome College (No Degree) - Human Biology
Illinois College
JacksonvilleSkills
- Multitasking
- Communication
- Adaptability
- Empathy
- Cleanliness
- Attention to detail
- Patience
- Flexibility
- Conflict resolution
Certification
Basset Licenses
Food Handlers Certification
CPR/First Aid Certified
Languages
Spanish - Intermediate, German - Elementary
Accomplishments
- Sorority Award>Most Improved
Affiliations
- Phi Omega Sorority
- Eureka College Basketball
- Eureka College Volleyball
Languages
Spanish
Limited
German
Elementary
Timeline
Cook
Cornerstone Family Restaurant
04.2024 - Current
Dining and Hospitality
Fresh Ideas
01.2023 - 05.2023
Waitress/Bartender
Mickies Pizzeria
05.2022 - 08.2023
Bachelor of Science - Criminal Justice/Sociology
Eureka College
Some College (No Degree) - Biology
Blackburn College
Some College (No Degree) - Human Biology
Illinois College