Katie Dundas
Normal
Summary
Compassionate and experienced leader with 15 years of experience guiding employees to meet their professional and personal goals. Skilled in goal setting, conflict resolution, and active listening with a proven track record of helping employees achieve their goals. Currently pursuing my passion for helping others and supporting my community through a master's degree and internship in mental health counseling.
Overview
8
8
years of professional experience
Work History
Assistant Vice President, Marketing
State Farm
03.2021 - 04.2023
- Led a 150-person team in the development of local and national advertising campaigns, ensuring they were on strategy and within budget.
- Developed annual department plan and drafted and presented the rationale for goals and corresponding measurements for the C-suite and other high-level stakeholders.
- Responsible for direct supervision and career development of a 20-person Director team.
- Reviewed, identified, updated, and prioritized strategic initiatives to provide comprehensive support to senior executives.
Assistant Vice President, Creative Services
State Farm
03.2018 - 03.2020
- Led 150+ person team responsible for internal, executive, and customer-facing communications delivered through print, online, and video mediums.
- Developed and implemented new strategies and policies to establish long-term business objectives and provide strong and sustainable organizational leadership.
- Aligned organizational objectives with the company mission to increase integrated work strategies and deliver cost efficiency.
- Maximized in-house resources and reduced vendor reliance by pursuing partnerships, sourcing funding, and capitalizing on business opportunities.
Director of Operations, Creative Services
State Farm
03.2015 - 03.2018
- Responsible for day-to-day leadership activities of a 20-person account management team.
- Developed systems and procedures to improve operational quality and team efficiency.
- Collaborated with senior management to develop and execute long-term department goals and objectives.
- Mentored and coached team members to foster a productive and engaging work environment.
- Achieved team goals through formalized training plans, coaching, and performance management.
- Established and monitored quality assurance standards to achieve operational excellence.
- Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
Education
Master of Arts - Mental Health Counseling
Lindsey Wilson College
Columbia, Kentucky05.2025
Master of Science - Organizational Leadership
University of Arizona, Global Campus
Chandler, AZ08.2022
Skills
- Strong leadership and experience in coaching and guiding others to achieve their goals
- Guiding team members to accomplish their goals by aiding in the identification of their strengths and improving areas of opportunity
- Experience in non-judgmental, active listening
- Respect for confidentiality and professionalism
- Genuine interest in helping others
- Patience and the ability to remain calm in stressful situations
- Organized and effective in time management
- Ability to remain focused and accomplish long-term goals in the midst of day-to-day challenges and distractions
- Empathic, strong communicator
- Microsoft Office suite of products, Teams, Zoom, Skype
Affiliations
The American Counseling Association
Promise Council, Sugar Creek Elementary
Best Buddies of Central Illinois
Association of National Advertisers
Timeline
Assistant Vice President, Marketing
State Farm
03.2021 - 04.2023
Assistant Vice President, Creative Services
State Farm
03.2018 - 03.2020
Director of Operations, Creative Services
State Farm
03.2015 - 03.2018
Master of Arts - Mental Health Counseling
Lindsey Wilson College
Master of Science - Organizational Leadership
University of Arizona, Global Campus
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