Katia Carmichael
New Lenox
Summary
Knowledgeable Adminitrator with strategic vision and extensive background in driving organizational growth and operational efficiency. Led transformative initiatives that streamlined processes and fostered innovation across diverse industries. Demonstrated leadership and strategic planning skills, consistently leveraging analytical thinking and problem-solving abilities to achieve corporate goals. Highly motivated and experienced Registered Nurse with over eight years of experience in: Case Management — Regulatory Compliance Clinical Processes & Implementations — EHR Client & Partner Relations — Team Development & Leadership Successful in aligning patient care delivery with clinical goals to create solutions and opportunities to enhance health outcomes. Skilled at spearheading the identification of needs and issues, developing strategies and approaches, planning and managing the implementation of patient care processes, models, projects resulting in enhanced patient care and expanded growth. Outstanding leadership capability recognized by motivating, energizing, and mobilizing teams in delivering results. Expert in building, training, mentoring, and leading hospital and field care teams in delivering solutions, resolving all issues, ensuring optimal performance, and achieving established quality, delivery, and performance goals.
Overview
18
18
years of professional experience
1
1
Certification
Work History
CEO/ Administrator/ Director of Nursing/ Field Nurse
Preference Health Services Inc.
Highland, IN
09.2013 - Current
- Founded and led Preference Health Services since 2013, driving strategic vision and growth.
- Fostered partnerships with healthcare providers to expand service offerings and improve community outreach.
- Drove profitability with thorough financial analysis and strategic decision making.
- Developed strategic initiatives to enhance patient care and operational efficiency across services.
- Streamlined organizational processes, resulting in improved service delivery and patient satisfaction.
- Directed financial planning and analysis to optimize budget allocation and resource management.
- Oversaw compliance with regulatory requirements, ensuring adherence to industry best practices in operations.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Successes & Solutions
- Led effort to significantly improve care outcomes by utilizing Healthcare Quality Measures, structured field nurse training and mobile EHR tools resulting in a 30% drop in re-hospitalization
- Led operations effort to enhance compliance regime by developing enhanced communications with regulatory bodies that resulted in a 90% decline in regulatory complaints
- Served as Subject Matter Expert, Super User and Trainer for Allscripts EHR implementations for all new hires
- Manages ongoing education for clinical staff – keeping program personnel up-to-date with clinical information including orientation, in-service education and continuing education.
Assistant Director of Nursing
GREATLAND HOMEHEALTH SERVICES
Naperville, IL
05.2013 - 12.2013
- Recruited by Ownership to manage and implement structured care models and produce high quality patient care.
- Provide leadership for enhancing care delivery to acutely ill patients at home. Direct business and clinical work-flow redesign, and implement Federal/State Home Healthcare compliance and industry guidelines. Full responsibility for developing and implementing new Care Plan Models. Build communications with clients, physicians and vendors. Provide direct supervision, coaching and mentoring for a staff 50 Nurses. In conjunction with the Educator role, identifying the need for staff education and assists in the development of in-service programs for members of the GHH team. Interim Director of Nursing.
- Successes & Solutions
- Led effort to significantly improve care outcomes by utilizing Healthcare Quality Measures, structured field nurse training and mobile EHR tools resulting in a 30% drop in re-hospitalization
- Led operations effort to enhance compliance regime by developing enhanced communications with regulatory bodies that resulted in a 90% decline in regulatory complaints
- Served as Subject Matter Expert, Super User and Trainer for Allscripts EHR implementations for all new hires
- Manages ongoing education for clinical staff – keeping program personnel up-to-date with clinical information including orientation, in-service education and continuing education.
- Led nursing staff in delivering high-quality patient care and maintaining regulatory compliance.
- Developed and implemented training programs to enhance team performance and operational efficiency.
- Managed budgeting and resource allocation to support departmental objectives while reducing operational costs.
Intake Manager/ Internal Supervisor
HEALTH RESOURCE SOLUTIONS (HRS)
Lombard, IL
10.2012 - 07.2013
- Management and coordination of large intake department.
- Responsible for oversight and management of the clinical services provided by the interdisciplinary team within the homecare setting. Developing programs and orientation process for new nurse case managers. Working and developing nursing education policies and procedures in conjunction with the CHAPS accreditation process. In absence of Director of Nursing resume all responsibilities to maintain agency’s daily functions. Proficient at Allscripts software electronic charting system
- Successes & Solutions
- Led a collaborative review and restructuring of Clinical Policy and Procedures for the CHAPS accreditation process.
- Work in partnership with Case Manager Supervisors in the development of an effective and efficient client documentation system including statistical compilation and analysis relative to cost and staff service delivery.
- Coordinates Quality Improvement activities with timely implementation of corrective action plans and ongoing monitors
- Streamlined patient intake processes to enhance efficiency and reduce wait times.
- Developed training programs for new staff on intake procedures and software usage.
- Led cross-functional teams to improve patient experience and optimize service delivery.
- Coordinated with healthcare providers to facilitate seamless patient transitions into care services.
- Managed scheduling systems to optimize resource allocation and staff assignments.
Director of Nursing
VNA Health Trends
Des Plains, IL
10.2011 - 10.2012
- Staff nurse and Lead Educator for highly trained post-surgical, orthopedic, cardiology and neurology team delivering care to acutely ill patients.
- Developing nursing objectives, policies and procedures. Establishing, implements and evaluates goals and objectives for home health services that meet and promote the standards of quality and contribute to the total organization and philosophy Monitors Federal and State guidelines and requirements and revises Departmental procedures
- Successes & Solutions
- Providing in-service educational programs geared to the specialized needs of geriatric patients. Communicating and monitors on-going staff development programs for all nursing personnel.
- Functioning as a liaison between the residents, their families, staff and the general public. Responding to inquiries and providing information on nursing care and services to marketing and potential referral sources.
- Reviewing of documentation and evaluating staffs performance Staff Nurse/Preceptorship Combining skill sets and superior technology to minimize risks and complications to patients.
- Supported medication dispensary pilot program in conjunction with Mercy Medical Center.
- Led nursing staff to achieve high standards of patient care and satisfaction.
- Implemented evidence-based practices to enhance clinical outcomes and operational efficiency.
- Collaborated with interdisciplinary teams to streamline patient discharge processes and reduce readmissions.
- Managed budgetary planning for nursing department, aligning resources with organizational goals.
- Oversaw and approved recruitment, hiring and orientation of new nursing staff.
- Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
Staff nurse
RUSH COPLEY HOSPITAL
Aurora, IL
01.2008 - 01.2011
- Staff nurse for highly trained post-surgical, orthopedic, cardiology and neurology team delivering care to acutely ill patients.
- Provided caring for patients with multiple disease process; including total joint replacement surgery, fractures, telemetry, strokes and light pediatric care. Participated in the mentoring program allowing nursing students to job shadow Staff Nurse/Preceptorship
- Successes & Solutions
- Improved healthcare outcomes for post-surgical knee patients by implementing specific care pathways resulting in a decrease in post-operative complications and length of hospital stay
- Part of a multidisciplinary team that developed new care model to prevent complications and improve outcomes of stroke patients
- Combining skill sets and superior technology to minimize risks and complications to patients
- Previous experience as Licensed Practical Nurse and Certified Nurse Assistant at several Hospitals and Nursing Homes including Provena St. Joseph- Joliet, Countryside Nursing Facility- Aurora, and Kindred Hospital- Sycamore.
- Administered medication and monitored patient responses to ensure optimal recovery.
- Collaborated with interdisciplinary teams to develop and implement personalized care plans.
Education
Bachelors of Science in Nursing -
Aurora University
Aurora, ILAssociate of Science in Nursing - undefined
Joliet Junior College
Joliet, ILLicensed Practical Nurse - undefined
Joliet Township School of Practical Nursing
Joliet, ILCertified Nursing Assistant - undefined
Manor Care
Naperville, ILSkills
- Effective decision making
- Operational excellence
- Customer focus
- Strategic visioning
- Client relationship building
- Mergers and acquisitions
- Corporate governance
- Relationship and team building
- Management team leadership
- Planning and coordination
- Project management
- Goal setting
Certification
- CPR INSTRUCTOR
- CPR / BASIC LIFE SUPPORT
- INDIANA CNA / HHA INSTRUCTOR
- INDIANA QMA INSTRUCTOR
- NAACP
- INDIANA DEPARTMENT OF PUBLIC HEALTH BOARD
Timeline
CEO/ Administrator/ Director of Nursing/ Field Nurse
Preference Health Services Inc.
09.2013 - Current
Assistant Director of Nursing
GREATLAND HOMEHEALTH SERVICES
05.2013 - 12.2013
Intake Manager/ Internal Supervisor
HEALTH RESOURCE SOLUTIONS (HRS)
10.2012 - 07.2013
Director of Nursing
VNA Health Trends
10.2011 - 10.2012
Staff nurse
RUSH COPLEY HOSPITAL
01.2008 - 01.2011
Associate of Science in Nursing - undefined
Joliet Junior College
Licensed Practical Nurse - undefined
Joliet Township School of Practical Nursing
Certified Nursing Assistant - undefined
Manor Care
Bachelors of Science in Nursing -
Aurora University