Kathy Cook
Chicago
Summary
Graduate Clinical Mental Health Counseling student with experience in school operations, student support, and healthcare administration. Skilled in trauma-informed communication, records management, and cross-functional coordination. Proven ability to support students, families, and staff while maintaining organized systems in fast-paced educational and clinical settings.
Overview
2027
2027
years of professional experience
Work History
Office Manager & Counseling Support Liasion
Legal Prep Charter Academies
01.2025 - Current
- Supported daily school operations and front office coordination within a fast-paced charter school environment serving approximately 200 students.
- Facilitated trauma-informed communication with students, families, and staff while supporting, behavioral follow-up, and student engagement efforts.
- Managed administrative workflows including scheduling, records management, enrollment support, and cross-departmental coordination.
- Assisted with student support initiatives by conducting wellness check-ins, coordinating referrals, and maintaining confidential documentation.
- Collaborated with leadership and counseling staff to promote organized operations, responsive communication, and a positive school culture.
Lead Chiropractic Technician
Chiro One Wellness Centers
Chicago, IL
01.2023 - 01.2025
- Supported patient intake, scheduling, and clinical flow within a high-volume healthcare environment.
- Assisted with patient preparation, documentation, and front-desk coordination while maintaining professionalism and confidentiality.
- Managed insurance verification, appointment scheduling, and administrative communication to support efficient daily operations.
- Built strong rapport with patients through compassionate communication and customer-centered care.
- Maintained accurate records and coordinated with providers to support continuity of care and patient experience.
Administrative Assistant
Washington Park Youth Enrichment Program
Chicago, IL
2015 - 2019
- Assisted with program coordination, scheduling, and administrative support for youth enrichment initiatives serving students and families.
- Supported student enrollment processes, attendance tracking, and program organization while maintaining accurate records and communication with families and staff.
- Contributed to daily operations and entry-level program development within a fast-paced educational and community-centered environment.
Education
Bachelor of Science - Clinical Mental Health Counseling
The Chicago School of Professional Psychology
Chicago, IL05-2027
Bachelor of Arts - Psychology
Lewis University
Romeoville, IL05-2019
Skills
- Trauma-Informed Communication
- Student Support Coordination
- Administrative Operations
- Office Management
- Records Management
- Scheduling and Calendar Management
- Attendance Tracking and Reporting
- Confidential Documentation
- Family and Staff Communication
- Cross-Functional Collaboration
- Microsoft Office Suite
- Google Workspace
Timeline
Office Manager & Counseling Support Liasion
Legal Prep Charter Academies
01.2025 - Current
Lead Chiropractic Technician
Chiro One Wellness Centers
01.2023 - 01.2025
Administrative Assistant
Washington Park Youth Enrichment Program
2015 - 2019
Bachelor of Science - Clinical Mental Health Counseling
The Chicago School of Professional Psychology
Bachelor of Arts - Psychology
Lewis University